Since printing works in IE I would bet he needs the correct plugin/add-in/extension or whatever for Opera and Firefox to make it work there. Note: The plugin for Opera may not work in Firefox and vice versa. I don't know enough about those two to know for sure. Don On 1/29/2011 9:06 AM, Larry Southerland wrote: > Here's a more-detailed explanation of the problem(s) that my father-in-law > is experiencing. Of course, I'm not there to see exactly what is happening, > so I'm at a loss. Any ideas that you guys might have? Your assistance > would be appreciated. > > > Your friend, > > > > Larry > > > > _____ > > > > > > Dear Larry, This summary of my Adobe Reader problems is my attempt to stick > to essentials, and also to try to find my way through some details where the > status may have changed during this period. > > The basic difficulty is that Adobe Reader fails to print the screen when I > ask it to. It just reports one blank page with one line of identification on > it. This started about the time I adopted the updated program Adobe Reader X > in December. I also had trouble running Foxit and had to remove it because > it prevented the downloads from some sites from working. > > The print problem exists when using Browsers Mozilla Firefox and Opera but > Adobe printing does work using Internet Explorer. I avoid using IE because > I do not like it. I use Opera as my default because Firefox does not > display the screen correctly. The problem appears when using either the HP > Laser Jet or the HP Office Jet Printer. > > I can work around this problem by saving the screen to a new folder on the > Desktop called Adobe Downloads. I then open the file from that Desktop > folder and print it out OK. But this means I have to recognize when to save > the screen to the folder. I am wasting a lot of time and paper in this > process. > > When I try printing direct from the original screen, and it returns a blank > page, I then find that the file appears in the Printer queue as in process. > If I try to close the computer using "Hibernate", it returns a message that > it cannot put the computer into hibernation because the spooler is running, > and I should try to close that down. It does not tell me how, but if I > delete the jobs in the queue, I can then go into hibernation. > > > > > > > --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------