ReNa, Have you checked your security setting under 'tools' 'options' to see if the 'do not open attachments that could have virus' box is checked? A place to start anyway. Word documents could have Macro virus so if that is checked it won't allow you to open it. Bob McLellan > > On my new xp machine, if I send myself or someone sends me a Word > document attachment, it is grayed out. I can get the same thing as a > text document, but for some reason it's not letting me open Word > attachments. > How do I change this? > Re-Na Hanson / Arkansas USA > Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.