Re: patch support for 11.2.0.4
- From: Ray Stell <stellr@xxxxxx>
- To: oracle-l@xxxxxxxxxxxxx
- Date: Wed, 21 Oct 2015 09:02:52 -0400
On 10/21/15 7:54 AM, John Hallas wrote:
I would agree Matt, that was my understanding but I just posted a quick
response.
In most of my dealings I have not noticed a difference in support between
Premier and Extended - that does change if you come across a new bug of course,
or an old one that needs a port
I was looking for the doc that says ES gets CPUs. This following
legalese states it unless I'm reading it incorrectly. Is there a more
accessible document for us mortals?
pg 5 of
http://www.oracle.com/us/support/library/057419.pdf
<
http://www.oracle.com/us/support/library/057419.pdf>
Oracle Software Technical Support Policies of 16-Oct-2015
"A description of the services available under Premier Support, Extended
Support and Sustaining Support is included in the Oracle Technical
Support Levels section below."
Then on pg 8 in the Technical Support Levels it states:"Program updates,
fixes, security alerts and critical patch updates."
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