Hi Jared, Probably you are right. Service engineers or new folks are sent to the customer site and they not always realize the importance of the customers data. In particular the EVA is disabling the write cache of the controller when the batteries go bad so in this case you need to hope the service engineer is not changing the batteries of the good one controller (although the bad battery has a warning led lighted on it). -- sve Jared Still wrote: On Mon, Nov 3, 2008 at 7:19 AM, Freeman, Donald <dofreeman@xxxxxxxxxxx> wrote: -- //www.freelists.org/webpage/oracle-l |