Arun,
The suppressing for non-prod DBs that you
mentioned - is this only for the Oncall phone
or to the DBA team's group mail or both ?
What we have done at our place is - decouple
Prod DB groups from Non-prod DB groups,
so, the non availability of non-prod DBs
does not reach the Oncall phone/pager.
If non-availability (let's say via shutdown
immediate of non-prod/non critical DBs brings
lots of emails to the generic/group mail box,
can't you try keeping the repeat notifications
to the minimum.
This will avoid the zero notification scenario
and will also not flood the team's inbox.
This may or may not serve your purpose or for
some of the clients, but, wanted to share how
we reduce the annoyance factor on the Oncall
phone.
Rajeev
On Mar 26, 2016, at 3:35 PM, Arun Chugh <arun.chugh1610@xxxxxxxxx> wrote:
We want to supress the alert for lower env like SIT/DEV etc.. Not for prod.
If anyone has some idea for the same or handy scripts / procedure, please
share.
Regards,
Arun Chugh
Sent from my iPhone
On 26-Mar-2016, at 10:35 PM, Kellyn Pot'Vin-Gorman <dbakevlar@xxxxxxxxx>
wrote:
Thank you for letting me know. Also be aware, by suppressing alerts that
are generated for outages, if you're not careful, you could set yourself up
for a real situation being disregarded as a planned outage by the EM. I
would recommend investigating corrective actions that could be applied to a
carefully planned metric extension to monitor for this type of situation.
Hope this helps,
Kellyn
Kellyn Pot'Vin-Gorman
about.me/dbakevlar
On Sat, Mar 26, 2016 at 9:25 AM, Arun Chugh <arun.chugh1610@xxxxxxxxx>
wrote:
Acutally the motive behind this is to reduce the number of incidents we are
getting due to database went down (intentionally) due to any DBA activity,
so we want the automatic supress of alerts.
No there is no such plan for upgrade in near future.
Sent from my iPhone
On 26-Mar-2016, at 8:27 PM, Kellyn Pot'Vin-Gorman <dbakevlar@xxxxxxxxx>
wrote:
I'm going to make a few assumptions here, so please let me know if this is
correct-
1. You begin maintenance and submit the blackout.
2. A flurry of alert notifications are sent and alarm the DBA on call
3. You are looking for a way to avoid these.
The reason behind this situation is that the blackout signal to the agent
is controlled by the OMS in any verion 12.*. With the introduction of
EM13c, the AGENT now controls the blackout, the communication to the OMS
and then the agent availability. This change is valuable to correcting
this notification issue that [I believe] you're describing.
Let me know, as I can tell you, EM13c will solve this if you're already
planning on upgrading in the near future.
Kellyn Pot'Vin-Gorman
Consulting Member of Technical Team, SCP
Oracle Enterprise Manager and Oracle Management Cloud
Kellyn Pot'Vin-Gorman
about.me/dbakevlar
On Sat, Mar 26, 2016 at 7:35 AM, Arun Chugh <arun.chugh1610@xxxxxxxxx>
wrote:
Thanks for the suggestion.
It would be great if anyone of you is having the procedure handy for this
task.
But one thing I want to mentioned here is that the database is running
thru oracle user and emagent is running thru grid user, so we need to
setup passwordless connection(ssh) for every server in order to run emcli
command via procedure and it would be very tedious task for entire setup
or correct me if I am wrong.
Regards,
Arun Chugh
Regards,
Arun Chugh
Sent from my iPhone
On 26-Mar-2016, at 5:59 PM, Niall Litchfield
<niall.litchfield@xxxxxxxxx> wrote:
You should
a) have procedures and script(s) for shutting down databases that
everyone follows
b) include the necessary emcli commands in the scripts
If someone doesn't follow procedure then I'd say that an alert and an
on-call page is exactly what you want to happen.
On Sat, Mar 26, 2016 at 10:54 AM, Arun Chugh <arun.chugh1610@xxxxxxxxx>
wrote:
Hi,
Thanks for the response.
Yes, this could be one of the solution but what happens, we forget to
put the blackout in OEM and start getting the alerts for the same, so
we want the automatic solution of it, if any DBA put down the DB with
"shutdown immediate" we should not receive any alerts.
Regards,
Arun Chugh
Sent from my iPhone
On 26-Mar-2016, at 4:05 PM, Ls Cheng <exriscer@xxxxxxxxx> wrote:
Hi
You mean Blackout? You can run emcli, this is an example
emcli create_blackout \
-name="MAINTENANCE" \
-add_targets="XXXX:oracle_database;ZZZZ:oracle_listener" \
-reason="MAINTENANCE WINDOW" \
-schedule="frequency:once;duration:0:30"
It blackouts 2 targets, one database and one listener for 30 minutes
Regards
On Sat, Mar 26, 2016 at 11:25 AM, Arun Chugh
<arun.chugh1610@xxxxxxxxx> wrote:
Hello Team,
Our requirement is to automatically supress the OEM alerts whenever
the database undergoes "shutdown immediate" during the refresh or
maintenance windows.
If someone have any script, please share. Thanks !!!
Regards,
Arun Chugh
Sent from my iPhone--
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--
Niall Litchfield
Oracle DBA
http://www.orawin.info