The first note did the trick. Thanks very much. Allan On Tue, Nov 23, 2010 at 12:08 PM, Amaral, Rui <Rui.Amaral@xxxxxxxxxxxxxxxx>wrote: > I have found that it's kinda flaky updating those TZ settings. A couple > of ones that have worked for me: > > *Grid Control Agent Startup Fails if ORA_TZFILE Environment Variable is > Set to Incorrect Timezone File [ID 409121.1]* > ** > *Grid Control Agent Startup Fails on AIX Server due to Invalid Timezone > Setting at the OS [ID 825933.1] (It says AIX but we had to do this on linux > machines as well)* > > Might be worth looking into if you have looked at those notes yet. > > Rui Amaral > Database Administrator > ITS - SSG > TD Bank Financial Group > 220 Bay St., 11th Floor > Toronto, ON, CA, M5K1A2 > (bb) (647) 204-9106 > > > > ------------------------------ > *From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto: > oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Allan Nelson > *Sent:* Tuesday, November 23, 2010 12:36 PM > *To:* oracle-l@xxxxxxxxxxxxx > *Subject:* Problem getting OEM agent to start after fresh install > > Hi Everyone, > > First happy Thanksgiving to all who will celebrate it! > > Now, to my issue: > I have installed the Grid Control agent 10.2.0.4 on an OEL 5.5 server > running an 11.1.0.7 database. This is a vmware vm. > > When I run emctl start agent, I get the following: > ./emctl start agent > Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0. > Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved. > Starting agent ...... failed. > The agentTZRegion value in > /u01/db/tech_st/agent10g/sysman/config/emd.properties is not in agreement > with what agent thinks it should be.Please verify your environment to make > sure that TZ setting has not changed since the last start of the agent. > If you modified the timezone setting in the environment, please stop the > agent and exectute 'emctl resetTZ agent' and also execute the script > mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value > propagated to repository. > Consult the log files in: /u01/db/tech_st/agent10g/sysman/log > > And when I run the suggested emctl resetTZ I get > export TZ=US/Central > [dev2ora@hou-orastg01 bin]$ ./emctl resetTZ agent > Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0. > Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved. > Updating /u01/db/tech_st/agent10g/sysman/config/emd.properties... > ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but > agent is runnning with tzOffset -360(min) > ----- > ----- Tue Nov 23 11:32:44 2010::trying again after waiting for 1 sec to > account for daylight transition > ----- > ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but > agent is runnning with tzOffset -360(min) > ----- > resetTZ failed. > The agentTZRegion in: > /u01/db/tech_st/agent10g/sysman/config/emd.properties > is not in agreement with what the agent thinks it should be. > Fix your environment. > Pick a TZ value that corresponds to time zone settings listed in: > /u01/db/tech_st/agent10g/sysman/admin/supportedtzs.lst > US/Central is in supportedtzs.lst. I have researched MOS with no luck. I > do get some matches on the errors but the processes suggested basically come > back to > the procedure I'm using here. I have filed an SR and these are the steps > they gave me. > > I'm not experienced with OEM but I have done the agent install on two other > boxes with the same configuration as this one without problems. > > Pointers or suggestions, please? > > Allan > > > NOTICE: Confidential message which may be privileged. Unauthorized > use/disclosure prohibited. If received in error, please go to > www.td.com/legal for instructions. > AVIS : Message confidentiel dont le contenu peut être privilégié. > Utilisation/divulgation interdites sans permission. Si reçu par erreur, > prière d'aller au www.td.com/francais/avis_juridique pour des > instructions. >