Re: Problem getting OEM agent to start after fresh install

  • From: Allan Nelson <anelson77388@xxxxxxxxx>
  • To: "Amaral, Rui" <Rui.Amaral@xxxxxxxxxxxxxxxx>
  • Date: Tue, 23 Nov 2010 16:45:07 -0600

The first note did the trick.  Thanks very much.

Allan

On Tue, Nov 23, 2010 at 12:08 PM, Amaral, Rui
<Rui.Amaral@xxxxxxxxxxxxxxxx>wrote:

>  I have found that it's kinda flaky updating those TZ settings. A couple
> of ones that have worked for me:
>
> *Grid Control Agent Startup Fails if ORA_TZFILE Environment Variable is
> Set to Incorrect Timezone File [ID 409121.1]*
> **
> *Grid Control Agent Startup Fails on AIX Server due to Invalid Timezone
> Setting at the OS [ID 825933.1] (It says AIX but we had to do this on linux
> machines as well)*
>
> Might be worth looking into if you have looked at those notes yet.
>
> Rui Amaral
> Database Administrator
> ITS - SSG
> TD Bank Financial Group
> 220 Bay St., 11th Floor
> Toronto, ON, CA, M5K1A2
> (bb) (647) 204-9106
>
>
>
>  ------------------------------
> *From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto:
> oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Allan Nelson
> *Sent:* Tuesday, November 23, 2010 12:36 PM
> *To:* oracle-l@xxxxxxxxxxxxx
> *Subject:* Problem getting OEM agent to start after fresh install
>
>   Hi Everyone,
>
> First happy Thanksgiving to all who will celebrate it!
>
> Now, to my issue:
> I have installed the Grid Control agent 10.2.0.4 on an OEL 5.5 server
> running an 11.1.0.7 database.  This is a vmware vm.
>
> When I run emctl start agent, I get the following:
> ./emctl start agent
> Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0.
> Copyright (c) 1996, 2007 Oracle Corporation.  All rights reserved.
> Starting agent ...... failed.
> The agentTZRegion value in
> /u01/db/tech_st/agent10g/sysman/config/emd.properties is not in agreement
> with what agent thinks it should be.Please verify your environment to make
> sure that TZ setting has not changed since the last start of the agent.
> If you modified the timezone setting in the environment, please stop the
> agent and exectute 'emctl resetTZ agent' and also execute the script
> mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value
> propagated to repository.
> Consult the log files in: /u01/db/tech_st/agent10g/sysman/log
>
> And when I run the suggested emctl resetTZ I get
>  export TZ=US/Central
> [dev2ora@hou-orastg01 bin]$ ./emctl resetTZ agent
> Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0.
> Copyright (c) 1996, 2007 Oracle Corporation.  All rights reserved.
> Updating /u01/db/tech_st/agent10g/sysman/config/emd.properties...
> ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but
> agent is runnning with tzOffset -360(min)
>  -----
> ----- Tue Nov 23 11:32:44 2010::trying again after waiting for 1 sec to
> account for daylight transition
>  -----
> ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but
> agent is runnning with tzOffset -360(min)
>  -----
> resetTZ failed.
> The agentTZRegion in:
> /u01/db/tech_st/agent10g/sysman/config/emd.properties
> is not in agreement with what the agent thinks it should be.
> Fix your environment.
> Pick a TZ value that corresponds to time zone settings listed in:
> /u01/db/tech_st/agent10g/sysman/admin/supportedtzs.lst
> US/Central is in supportedtzs.lst.  I have researched MOS with no luck.  I
> do get some matches on the errors but the processes suggested basically come
> back to
> the procedure I'm using here.  I have filed an SR and these are the steps
> they gave me.
>
> I'm not experienced with OEM but I have done the agent install on two other
> boxes with the same configuration as this one without problems.
>
> Pointers or suggestions, please?
>
> Allan
>
>
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