I have found that it's kinda flaky updating those TZ settings. A couple of ones that have worked for me: Grid Control Agent Startup Fails if ORA_TZFILE Environment Variable is Set to Incorrect Timezone File [ID 409121.1] Grid Control Agent Startup Fails on AIX Server due to Invalid Timezone Setting at the OS [ID 825933.1] (It says AIX but we had to do this on linux machines as well) Might be worth looking into if you have looked at those notes yet. Rui Amaral Database Administrator ITS - SSG TD Bank Financial Group 220 Bay St., 11th Floor Toronto, ON, CA, M5K1A2 (bb) (647) 204-9106 ________________________________ From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Allan Nelson Sent: Tuesday, November 23, 2010 12:36 PM To: oracle-l@xxxxxxxxxxxxx Subject: Problem getting OEM agent to start after fresh install Hi Everyone, First happy Thanksgiving to all who will celebrate it! Now, to my issue: I have installed the Grid Control agent 10.2.0.4 on an OEL 5.5 server running an 126.96.36.199 database. This is a vmware vm. When I run emctl start agent, I get the following: ./emctl start agent Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0. Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved. Starting agent ...... failed. The agentTZRegion value in /u01/db/tech_st/agent10g/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent. If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value propagated to repository. Consult the log files in: /u01/db/tech_st/agent10g/sysman/log And when I run the suggested emctl resetTZ I get export TZ=US/Central [dev2ora@hou-orastg01 bin]$ ./emctl resetTZ agent Oracle Enterprise Manager 10g Release 4 Grid Control 10.2.0.4.0. Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved. Updating /u01/db/tech_st/agent10g/sysman/config/emd.properties... ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but agent is runnning with tzOffset -360(min) ----- ----- Tue Nov 23 11:32:44 2010::trying again after waiting for 1 sec to account for daylight transition ----- ----- Tue Nov 23 11:32:44 2010::tzOffset for US/Central is 0(min), but agent is runnning with tzOffset -360(min) ----- resetTZ failed. The agentTZRegion in: /u01/db/tech_st/agent10g/sysman/config/emd.properties is not in agreement with what the agent thinks it should be. Fix your environment. Pick a TZ value that corresponds to time zone settings listed in: /u01/db/tech_st/agent10g/sysman/admin/supportedtzs.lst US/Central is in supportedtzs.lst. I have researched MOS with no luck. I do get some matches on the errors but the processes suggested basically come back to the procedure I'm using here. I have filed an SR and these are the steps they gave me. I'm not experienced with OEM but I have done the agent install on two other boxes with the same configuration as this one without problems. Pointers or suggestions, please? Allan NOTICE: Confidential message which may be privileged. Unauthorized use/disclosure prohibited. If received in error, please go to www.td.com/legal for instructions. AVIS : Message confidentiel dont le contenu peut être privilégié. Utilisation/divulgation interdites sans permission. Si reçu par erreur, prière d'aller au www.td.com/francais/avis_juridique pour des instructions.