I think most of us have been on both sides of this. My observations are
that it is most important to clearly identify and minimize the number of
critical alerts, and make sure the non-criticals are sufficiently important
that they do deserve an email.
Some places I have been have considered all non-production alerts as
non-critical. Others may consider non-prod critical during business
hours.
I like fairly extensive notifications myself, but with the criticals being
fairly rare. If you do set up with extensive alerting, its important to
make sure you do review those emails. After all there is a reason why you
are sending them. Typically I will review my non-criticals 2-3 times per
day, with any criticals receiving immediate attention.
On Fri, Aug 28, 2015 at 2:22 PM, Mayen Shah <mshah@xxxxxxxxxxxxxxx> wrote:
Your main goal should be to identify an act upon critical issues in your
environment. Of course there will be informational alerts/emails.
Imagine few hundred alerts (minimum 1 minute per alert) * n number of
DBAs. Is it really productive? And among all the noise likelihood of
missing critical alerts are very high. One can argue that he/she ignore or
do not act upon x% of alerts. I am of the opinion that if you ignore any
alert, it is not worth alerting on.
I have worked in environment where we will categorize alerts into
informative, warning, critical and emergency. Setup rules so emails are
organized and emergency and critical alerts are not missed.
Thanks
Mayen
*From:* oracle-l-bounce@xxxxxxxxxxxxx [mailto:
oracle-l-bounce@xxxxxxxxxxxxx] *On Behalf Of *Alfredo Abate
*Sent:* Friday, August 28, 2015 3:02 PM
*To:* veeeraman@xxxxxxxxx
*Cc:* ORACLE-L
*Subject:* Re: Monitoring emails
Ram,
The important question is how many are Critical alerts vs Warning alerts?
I would think if you are getting 100s of Ciritcal alerts there is a
problem. :) I can see getting Warning alerts frequently but perhaps you
filter those to go to different folder, etc that can be reviewed a few
times per day.
For us we get Warning alerts throughout the day (maybe 25 - 100) and
Critical alerts very few if any per day. It all depends what is important
to you and the team managing the databases. This is where trying to find a
good balance between being proactive towards preventing something and
general "noise" can become an art as much as it is a science.
Alfredo
On Fri, Aug 28, 2015 at 1:10 PM, Ram Raman <veeeraman@xxxxxxxxx> wrote:
List,
How many automated emails do listers get from all the databases that are
being monitored on a daily basis?
We get a few hundred emails a day (<100 DBs), but some new members here
feel that is too many and want us to cut down on that. I personally feel
that most of the messages are relevant to us.
Thanks
Ram.
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