We've been asked to look into the pros and cons of using Rimini Street for
Oracle Support.
I've already read the Oracle diatribe against them at
https://www.oracle.com/rimini-street/ and I've read about the lawsuit. But even
discounting Oracle's only to be expected bias and even if one believes Rimini's
assertion that their security is just as good as Oracle's regular patch
releases (which I'm not quite prepared to do) the thought of not having access
to new bug fixes and one off patches makes me extraordinarily uncomfortable.
So I was wondering if anyone here had opinions or, even better, experience with
their service. It certainly looks like a huge cost savings but...
Thanks,
Jay Miller