You get what you pay for. Years ago I worked at a shop that
did that. It was hell on wheels.
Liz
From: [freelists.org] oracle-l-bounce@xxxxxxxxxxxxx
<oracle-l-bounce@xxxxxxxxxxxxx> On Behalf Of [freelists.org]
dmarc-noreply@xxxxxxxxxxxxx
Sent: Tuesday, June 11, 2019 9:33 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: Has anyone used Rimini Street for Oracle Support?
We've been asked to look into the pros and cons of using Rimini Street for
Oracle Support.
I've already read the Oracle diatribe against them at
https://www.oracle.com/rimini-street/<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.oracle.com_rimini-2Dstreet_&d=DwMFAg&c=j-EkbjBYwkAB4f8ZbVn1Fw&r=yWMFosURAngbt8VLeJtKLVJGefQxustAZ9UxecV7xpc&m=lP1TqiNyxX2qcSPLelCtgWfGx00BYpD4fxX2wB29lfc&s=0lwnQwFVu8qNtmoDD5ckDDyABETlFEnLZUBXPbIQVww&e=>
and I've read about the lawsuit. But even discounting Oracle's only to be
expected bias and even if one believes Rimini's assertion that their security
is just as good as Oracle's regular patch releases (which I'm not quite
prepared to do) the thought of not having access to new bug fixes and one off
patches makes me extraordinarily uncomfortable.
So I was wondering if anyone here had opinions or, even better, experience with
their service. It certainly looks like a huge cost savings but...
Thanks,
Jay Miller