Re: Another Iicensing conundrum

  • From: Amar Kumar Padhi <amar.padhi@xxxxxxxxx>
  • To: <m.haddon@xxxxxxxxx>
  • Date: Fri, 6 Mar 2009 10:28:28 +0400 (GST)


-original message-
Subject: Re: Another Iicensing conundrum
From: "Mike Haddon" <m.haddon@xxxxxxxxx>
Date: 06-03-2009 06:42

We are in the same boat - we have an old legacy product and a new 
product. Both on Oracle 10gR2. My boss decided not to continue our 
support on the legacy box and Oracle said we had to cancel all of our 
licenses if we did not maintain like support levels on all licenses. I 
did some research on our contract and it specifically says that all 
subsets of the license had to be maintained at the same support level. 
The caveat is that the license agreement says IF you choose to have support.

So what my boss and I take from that is that we drop support on all of 
our licenses or maintain support on all of our licenses. It makes sense 
as Metalink access still available for a single support license.

What our question is now is that if Oracle wants to push the issue we 
will just drop all support which willl bring up the issue that we are 
paid thru August for the support on the license we wanted to maintain. 
Think they will give us a refund?

Mike


>  
> My management and I believe that the perpetual database license gives 
> one permission to use the licensed product regardless of a ongoing 
> support contract.  And the support contract gives one Metalink/SR 
> access, permission to upgrade, and other non-license support.  
> We expect to discontinue all database usage by the end of this year 
> and have not renewed our support for 2009.  Oracle is now coming back 
> with the position that no support contract equals no permission to use 
> licensed products.
>  
> Any thoughts?
>  
> Regards,
> Mike Hand
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