Good afternoon!
I've noticed a recent issue with our Zeiss Visucam Fundus Camera. I tried
reaching out to Zeiss support just after 9am yesterday, and left my number
for a call back, but as of 9:30 am today I haven't heard from them.
For whatever reason, when I bring the camera back on in the morning, the
Time and Date on it are incorrect; like it's getting stuck in the past. I
can correct it in the device settings, but it won't stick once the system
is shut down again. This is causing the photos I take to go under the wrong
exam date, and get sent to FORUM under the wrong date as well(despite
pulling from today's worklist).
*I have tried manually setting it, I have tried synchronizing it with the
microsoft time server, and I have tried changing the server that it
synchronizes with. None of these options have worked.*
Does anyone know if I can fix this? I feel like lately I've been inundated
with really small issues that just throw a wrench into the day-to-day.
*Katie Lachut *| (804) 828-8335 | https://www.flickr.com/photos/katielachut
Ophthalmic Photographer with VCU Health System | RIT 2013
