[optimal] Re: Question for users of multiple Heidelberg FA/OCT with one central database.
- From: Ethan Priel <prieleye@xxxxxxxxxxxxxxxx>
- To: optimal@xxxxxxxxxxxxx
- Date: Mon, 28 Apr 2014 22:22:04 +0300
Steve hi,
Are you getting a 'timeout' error message too ?
At any rate, check to see that none of your systems are running Windows 7 -
especially the PC which might have the database on it...
If you do, try removing it from the local network and see if that helps.
Let us know,
Ethan
-----Original Message-----
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Lusk
Sent: 28 April, 2014 17:04
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: Question for users of multiple Heidelberg FA/OCT with
one central database.
currently the FA/OCT heidelberg is the central deatabase, IE image server.
We are running Cat5E wired network with a 1000gb switch. Network seems
speedy enough. At any given time there are 5 systems accessing the database
but there can be as much as 10 PC's with the software open, albeit not all
are being utilized at the same time. The problem seems to be with teh
central database PC. It gives us error messages and lockouts that require a
reboot. Very tedious and time consuming on a busy day. I'm trying to get a
feel for what other groups are using successfully before I get heidelberg
involved to find our next move.
Steve Lusk, CRA
Vistar Eye Center Retina Consultants
5296 Peters Creek Road
Roanoke, VA 24019
Phone: (540) 342-3400 ext. 4731
Fax: (540) 362-1155
slusk@xxxxxxxxxxxxx
www.vistareye.com
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-----Original Message-----
From: optimal-bounce@xxxxxxxxxxxxx on behalf of Sandor Ferenczy
Sent: Mon 4/28/2014 9:27 AM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: Question for users of multiple Heidelberg FA/OCT with
one central database.
How many concurrent users do you typically have accessing the database?
What is the current speed of your network? (wireless/wired/100bT/1000bT)
Network speed is the first thing to address, then the "server" (the main
spectralis, NAS, dedicated server, etc),
What are the specific errors you are receiving?
-sandor
On Mon, Apr 28, 2014 at 9:15 AM, Steve Lusk <slusk@xxxxxxxxxxxxx> wrote:
> Hi all. Wanting to pick the brains of those of you who are using more than
one Heidelberg units. We currently have one FA/OCT unit that houses our
central database and one that just does OCTs. we have about 14 review
stations that all access the FA/OCT unit. We are experiencing multiple error
messages on busy days from a seemingly overloaded central database. I was
curious if anyone else is using a similar setup and what type of image
server, NAS or whatever that you use and how efficient it saves image
information.
>
> Thanks,
> Steve
>
> Steve Lusk, CRA
> Vistar Eye Center Retina Consultants
> 5296 Peters Creek Road
> Roanoke, VA 24019
> Phone: (540) 342-3400 ext. 4731
> Fax: (540) 362-1155
> slusk@xxxxxxxxxxxxx
> www.vistareye.com
>
> The information contained in this email may contain confidential
> health information that is privileged and legally protected from
> disclosure by federal law, the Health Insurance Portability and
> Accountability Act (HIPAA). This information is intended only for the
> use of the individual or entity named above. If you are not the
> intended recipient, you are hereby notified that reading,
> disseminating, disclosing, distributing, copying, acting upon or
> otherwise using the information contained in this facsimile is
> strictly prohibited. If you have received this information in error,
> please notify the sender immediately.
>
> Thank you.
>
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