[braille@panix.com: Optacon repair,]
- From: dg140@xxxxxxxxxxxxxxxxxxx (Charles Pond)
- To: optacon-l@xxxxxxxxxxxxx
- Date: Mon, 12 Feb 2007 11:00:31 -0500 (EST)
Hi Jean. This message came to me fro/ Catherine; it was meant for the list.
Jean,
If you are in Canada, there is an authorized repairer of Optacons whose
name is Frederick Stam. Below is an email from him. for your information.
With all due respect to Charles, having an Optacon rebuilt by a battery
store is not the best way to go. First of all, you cannot count on the
fact that the technician is up to the job since he or she would never have
seen an Optacon before. The other and perhaps ore significant reason is
that an authorized repairer can examine the Optacon, clean it, and make
any other minor adjustments that other parts might need.
Here is the email I mentioned.
Date: Thu, 11 May 2006 12:11:23 -0700
From: Richard Oehm <oehmelec@xxxxxxx>
To: Catherine Thomas <braille@xxxxxxxxx>
Here is the message you sent to me from Inteligent Access. I'll let you
post this to the list.
After all, you're Optacon Central. I'll wait until I compile all of the
information from the repair services providers before I post this or any
other repair info to the list.
Hello Catherine
I'm glad to see that some effort is being made to coordinate resources
for
Optacon users.
We have been servicing Optacons for well over twenty years now and
consider it one if the dying arts like CP/M or Apple DOS. We service
equipment from anywhere in the world and continue to assist Optacon
users
when ever possible. As I have mentioned to others we do not have a
reliable
or reasonable replacement for the iris cable and this of course has
presented
some problems with repairs to series one units. We continue to rebuild
series 2
and replace series 1 batteries. We also modify some Optacons to
battery-less
operation with new power supplies since many users no longer use them as
portable
devices.
The only standard charge we have for the Optacon is $85.00 Canadian for
estimates which covers our time and return shipping or can be applied
to the cost of the repair. Since there is never really a situation where
"only the battery"
needs to be replaced we have not established set prices as we have done
on
other product lines.
We have had considerable success overhauling braille and Optacon
displays
and have a good inventory of replacement or modified parts for this
equipment.
I would suggest that any one interested in our service check our web
page
at
www.inteliigentaccessmicroware.com for more information.
If someone has a special request they can contact us at
service@xxxxxxxxxx
Fred Stam
Intelligent Access Microware
service@xxxxxxxxx
Richard Oehm E-mail: oehmelec@xxxxxxx
------------------------------------------------------------------------------
-Catherine Thomas
braille@xxxxxxxxx /
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