DirecTV Now Might Not Be a Game Changer for Cord-Cutters
Published November 29, 2016
AT&T is finally rolling out its DirecTV Now streaming service, which offers
100-plus channels of TV programming for an initial price of $35 per month.
The service, which becomes available Nov. 30, is aimed at the 20 million or so
households that don't currently get a pay-TV service. So is this the streaming
service that cord-cutters have been waiting for?
Based on what we learned at AT&T's press announcement yesterday, DirecTV Now is
an interesting but imperfect mobile-friendly option that won't work for
For one, it probably isn't for most families. The service is limited to two
simultaneous streams per account, so only two people can access the service at
the same time on different devices.
Also, unlike DirecTV's satellite-delivered pay-TV service, there won't be any
4K streaming content for those looking for top-notch video quality, something
that's available from several other streaming services, including Amazon Prime,
Netflix, and Vudu.
Notably missing from the current channel lineup is CBS (and its premium
Showtime network), and it's unclear whether AT&T will be able to secure it.
That means you'd have to subscribe to the CBS All Access (PDF) streaming
service, which costs an extra $6 per month, or $10 if you don't want ads.
DirecTV Now also doesn't include DVR capability to record and watch shows
later. The company says that will come next year.
And some sports fans may not feel the service will adequately fill their needs.
With CBS absent from the lineup, you'll miss some NFL games and the NCAA
Division 1 basketball tournament. You also won't get NFL Sunday Ticket, a big
draw on the DirecTV satellite-TV service.
"It's an interesting service that offers a lot of flexibility, but it's not the
game-changer many envisioned, at least at launch" says Dan Rayburn, principal
analyst at research firm Frost & Sullivan.
"For starters, the $35 pricing AT&T has been raving about is a 'limited-time
offer,' and we don't know how long that pricing will be available," Rayburn
adds. "And the two-stream limitation means the service won't be great for
Rayburn also notes that at launch the service won't be supported on either Roku
devices or Xbox and PlayStation game consoles, all of which have huge installed
"And AT&T didn't disclose the maximum bit rate for the streaming video, so it's
not yet clear what the quality of the streaming video will be like," he says.
Rayburn's research on the service's content-delivery networks—the backbone of
connections that streaming services rely on—leads him to believe that AT&T has
the capacity to serve about 1 million simultaneous DirecTV Now subscribers.
Four Programming Plans
So what will subscribers get? As you can see in the chart above, you'll get mix
of live and on demand channels, anywhere from 60 to 120 in all depending on the
programming tier you choose.
While early announcements about the service seemed to indicate that DirecTV Now
would cost just $35 each month for the 100-plus channel package, it turns out
that's a limited-time promotional price for early subscribers.
The company didn't say when the promotional period would end, but did say that
price would be grandfathered for early subscribers for as long as they kept the
service, subject only to whatever future programming price increases were
imposed on all the packages.
Once the promotional price expires, four DirecTV Now programming packages will
A $35 per month "Live a Little" package of 60-plus channels
A $50 per month "Just Right" package of 80-plus channels
A $60 per month "Go Big" package of 100-plus channels
A $70 per month "Gotta Have It" package with 120-plus channels.
Even the most basic package includes many popular "cable" channels, such as
A&E, AMC, Bravo, CNN, Disney, ESPN, Fox News, FX, Syfy, and TLC. Each
subsequent tier adds channels.
Subscribers in some markets will also be able to get live local ABC, NBC, and
Fox stations. Otherwise, prime-time shows from these networks will be offered
on demand a day after they initially air.
One surprise was that subscribers will be able to add either HBO or Cinemax for
just $5 more per month each.
During yesterday's press event, AT&T also touted some of its original content
that will be available on DirecTV Now, including new channels from Taylor Swift
("Taylor Swift Now") and Reese Witherspoon, whose production company will focus
on female-oriented shows and movies.
At launch, DirecTV Now will be available on Amazon Fire TV and Fire TV Stick,
Chromecast (Android), and Apple TV streaming media players, as well as on
Android mobile devices and tablets, Apple iPhones and iPads, as well as on
Internet Explorer, Chrome, and Safari web browsers. It will be accessible from
Google Cast-enabled smart TVs from LeEco, as well as on Vizio SmartCast TVs.
Those willing to prepay for service can get either a free Apple TV (three
months) or an Amazon Fire TV Stick with Alexa Voice Remote (one month of
AT&T said that in 2017 it will add Roku streaming players and Roku TVs,
Chromecast for iOS, smart TVs from Samsung and other brands, and Amazon Fire
tablets. There was no mention of support on any game consoles.
Several analysts have speculated that, at least initially, AT&T will be making
little or no money on the service, but it could help drive customers to the
company's mobile business.
One reason is that DirecTV Now is particularly good for AT&T mobile customers,
since the data streamed via that service to a phone or tablet won't be counted
against their cellular data limits.
If you get your mobile service from another provider, all that video could burn
up a lot of data, a potential issue for those who do have data caps or
"Zero-rating" plans like this, which exempt a company's own data from caps or
surcharges, have come under fire for violating the spirit of net neutrality.
More Streaming Options
We'll take a closer look at DirecTV Now once it launches, but it's nearest
competitors are Dish's Sling TV and Sony's PlayStation Vue.
Sling TV's Orange plan offers about 20 channels for $20, and the $25 Sling TV
Blue package includes about 45 channels. A combined package with around 50
channels costs $40.
Another competitor, PlayStation Vue, includes approximately 55 channels in its
$30 per month starter package; its Elite Slim Plan offers 100-plus channels for
$55 per month.
The streaming space will get even more crowded next year, when Hulu is expected
to launch a live TV service. Google is also planning to offer a some type of
slimmed-down YouTube-based TV service.
Bottom line. We don't believe DirecTV Now is for everyone, but it's an
interesting addition to the choices now available to those who have eschewed
traditional TV packages.
Since there are no annual contracts and no credit checks, and you can cancel at
any time, cord-cutters and cord-nevers might want to give the service a spin.
But DirecTV really isn't a "skinny" TV package, and in many ways it seems to
replicate a cable-TV plan, especially its upper programming tiers.
And if rising content costs force AT&T to impose annual subscription cost
increases, DirecTV Now might start to feel a little more cable-like like than
many cord-cutters will be comfortable with.
Copyright © 2005-2016 Consumers Union of U.S., Inc. No reproduction, in whole
or in part, without written permission. Consumer Reports has no relationship
with any advertisers on this site.