Hi Dan,
No, they did get flagged as spam, but now they seem to come straight
through.
I actually changed the Virginmail option on their new web interface to stop
putting spam into the spam box but to send all emails through and flag them
as spam in the subject line so that I don't have to keep going on to their
web page which I don't find very accessible.
Regards. Ian.
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf
Of Dan Roche
Sent: 23 September 2015 11:37
To: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] Re: E-Mail Problems 23 Sept 2015
Ian,
My ntl--virgin e-mail hasn't updated yet, but some times when I send a
e-mail to the forum, my copy goes in to my online spam folder. Did yours
do that? My papers come into my e-mail programme fine.
Dan
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf
Of Ian Dawson
Sent: 23 September 2015 11:31
To: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] Re: E-Mail Problems 23 Sept 2015
Hi Alison,
Just to let you know Virginmedia seem to have now stopped flagging all your
newspaper emails as spam.
I assume you were able to sort them out.
Thank you!
Kind regards.
Ian.
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf
Of Long, Alison
Sent: 23 September 2015 11:15
To: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] Re: E-Mail Problems 23 Sept 2015
Hello Chris
We are helping BT to resolve this issue. Would it be okay to share your BT
email address with them, to help them track the issue?
Thanks
Ali
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf
Of Chris James
Sent: 23 September 2015 10:53
To: Mailbox, Newsagent
Cc: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] E-Mail Problems 23 Sept 2015
Hi Kirsten
It appears that the problem we customers of BT encountered a week or so
back, i.e. all e-mail from RNIB being treated as spam, has returned. I have
received no titles by e-mail to my BT e-mail address today, though I have
received e-mail from other sources. I have checked my Gmail account and all
titles for today are present there. I should be grateful if you could
update me as to whether this is a BT issue or if there is a problem at your
end.
Kind regards
Chris
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