[ned] Re: Apps error Java.lang.runtime.exeption
- From: Gonzalo Plaza <goplaza@xxxxxxxxx>
- To: Matthew Wennersten <matt@xxxxxxxxxxx>
- Date: Thu, 29 Mar 2012 07:18:02 -0300
Thank you very much Matt
Best
G
Sent from my iPad
El mar 29, 2012, a las 5:23 a.m., Matthew Wennersten <matt@xxxxxxxxxxx>
escribió:
> Gonzalo and team,
>
> We also saw this error from time to time in India, but in NED 2.0. This
> would happen for a small number of phones immediately after launching the
> application. Users would see the initial startup screen and then a dialog
> box of java.lang.runtime.exception would popup.
>
> We couldn't work out why this was happening, but uninstalling and
> re-installing NED seemed to fix it. We suspect it was a corrupt file in the
> JAR. We sent an SMS link to a new NED 2.1 JAD/JAR, had them uninstall and
> all was well. For 1 teacher, this persisted after reinstall, but we suspect
> that their download was corrupt. One of my field team visited the school and
> swapped phones with that teacher, then we did a factory reset of the phone,
> re-imaged the phone using NED Ovi Suite, and it was fine.
>
> Cheers,
>
> Matt
> On 29-Mar-2012, at 1:19 PM, Dominik Frankowski wrote:
>
>> Hi Gonzalo,
>>
>> Could you ask the teacher about more information?
>>
>> 1. What screen? As the first screen after start can be a “login
>> screen” or a “select server“ screen
>> 2. What does “Enter” mean? There is no such option on my phone in menu.
>>
>> BR,
>> Dominik
>>
>>
>> From: Gonzalo Plaza [mailto:goplaza@xxxxxxxxx]
>> Sent: Wednesday, March 28, 2012 9:38 PM
>> To: Dominik Frankowski; ned@xxxxxxxxxxxxx; Patrick.Gonzalez@xxxxxxxxx
>> Subject: NED
>>
>> Hi Dominik,
>>
>> One of our teachers faced this problem:
>>
>> Following the path in the NED 2,1 (Nokia C7):
>>
>>
>> Icon NED -----Menu-----Enter-----Appear the error as follow:
>>
>> Apps error
>> Java.lang.runtime.exeption
>>
>>
>> Do you know why appears that error?
>>
>> Thanks
>>
>> Gonzalo
>
> Matt Wennersten
> Head - Scalability in Education
> +91 95000 35312
> matt@xxxxxxxxxxx
>
>
>
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