I received this email yesterday. Maybe someone out there can help this guy. I'm stumped. Chris ---------- From: Deron Husak <dhusak@xxxxxxx> Date: Wed, 10 Jul 2002 12:25:14 -0500 To: <kristoff1@xxxxxxx> Subject: cannot rebuild/recover OE database Hello Chris, I saw your posting regarding problems with rebuilding the Outlook Express database (//www.freelists.org/archives/muglo/10-2001/msg00047.html), and was wondering if there's any chance you may have some insight on the following situation: I am using Outlook Express 5.0.4 on my Power Mac G4 and running Mac OS 9.2.2. While checking for new email, OE crashed and I have not been able to use properly since. I first trashed the preferences file and restarted the app. OE then gave me the following error messages upon launching: "An error occurred while launching. The end of file was reached." So I tried to compact and rebuild the database (by holding down the Option key while starting OE), but was given this message: "Compacting failed. The end of file was reached." So then I tried to do a complex rebuild, and *that* did not work: "Rebuilding file. The end of file was reached." and was given yet another error message: "Rebuilding failed; if there were out of memory errors try increasing the memory allocated to Outlook Express. If there were no memory errors it is likely that your database cannot be repaired." Dejected but not without hope, I tried to launch OE yet again. I was shown this message: "An error occurred while launching. An unknown error (4362) occurred." Any idea how I can recover my Messages database? I've tried importing the messages into Netscape Communicator 4.75 and Eudora 5.1.1, but with no luck. Perhaps importing into Outlook (not Outlook Express) or maybe the PC version of OE would work? I also ran the Internet Self-Repair, but that didn't help either. I'm at a *complete* loss as to how to recover my email, so any advice would be appreciated - thanks so much just for reading this far! Best regards, Deron P.S. While I did make a backup of my OE Messages file (all 468 MB worth; I know -- that probably caused the problem in the first place), I made it in Dec 2001. Seven months' of archived email probably down the tube... :( -- Deron J. Husak Interactive Art Director OARnet Enterprise Services 1480 West Lane Avenue Columbus, OH 43221 1.614.728.8100 x 295 www.oar.net dhusak@xxxxxxx Users can subscribe to the List by sending an email to <muglo-request@xxxxxxxxxxxxx> with 'subscribe' in the Subject field Users can unsubscribe from the List by sending an email to <muglo-request@xxxxxxxxxxxxx> with 'unsubscribe' in the Subject field Users must send messages or replies to <muglo@xxxxxxxxxxxxx> All messages are archived so that you can view them at any time by going to <//www.freelists.org/archives/muglo> Problems concerning use of the FreeList should be sent to <paulthomas@xxxxxxx> Don't forget to periodically check our web site at: http://muglo.on.ca/