Hi Lexi, It's actually related to an IE issue (which Outlook uses the engine of). Generally, the saving a .bmp is related to a need to clear out your internet temp files. That seems to fix the issue in many cases. Here's a couple of KB articles: Internet Explorer Saves Images As Bitmaps (.bmp Files) http://support.microsoft.com/default.aspx?scid=kb;en-us;810978 Internet Explorer Does Not Save Graphics Files in the Proper Format http://support.microsoft.com/support/kb/articles/Q260/6/50.ASP Also: http://support.microsoft.com/default.aspx?scid=kb;en-us;234943 Cheers ____________________________________ Neil Atwood - Sydney, Australia "If you want to improve your understanding, drink coffee; it is the intelligent beverage." Sydney Smith :-----Original Message----- :From: mso-bounce@xxxxxxxxxxxxx :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Lexi :Sent: Sunday, 3 August 2003 2:11 PM :To: mso@xxxxxxxxxxxxx :Subject: [mso] Re: outlook 2002 not retaining password :answer from server : : :Thanks I'm there now checking it out! :And I posted to the newsgroup...say here's an easy :one....maybe....why :does outlook only want to save images as bmp? : :Thanks! :Lexi : : :No problem!<wink> : :Yes, go there...drill down to the Outlook groups and post :your Q, then :go back. I'm sure you'll get help...free...from the MVPs :who support :those groups! : :Good luck! : :Might also check out www.slipstick.com. It's a premiere :Outlook site, :run by Sue Mosher, a top MVP who was a Windows MVP, but :moved to Outlook :cos' she's so good at it. It's also supported by all the :Outlook MVPs. :Great info there! Sue does a spectacular job with that :site. Microsoft :even honored her at the summit for it! : :Dian Chapman :Technical Consultant :& Microsoft MVP : : :************************************************************* :You are receiving this mail because you subscribed to :mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx : :To send mail to the group, simply address it to mso@xxxxxxxxxxxxx : :To Unsubscribe from this group, send an email to :mso-request@xxxxxxxxxxxxx with the word "unsubscribe" :(without the quotes) in the subject line. : :Or, visit the group's homepage and use the dropdown menu. : This will also allow you to change your email settings :to digest or vacation (no mail). ://www.freelists.org/webpage/mso : :To be able to use the files section for sharing files :with the group, send a request to :mso-moderators@xxxxxxxxxxxxx and you will be sent an :invitation with instructions. Once you are a member of :the files group, you can go here to upload/download files: :http://www.smartgroups.com/vault/msofiles :************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************