[mso] Re: cannot locate recurrence errors
- From: "Greg Chapman" <greg@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 8 May 2002 12:12:53 -0500
The only reference I can find to this error concerns Outlook 98.
However, it appears that there is nothing to say that it couldn't happen
in later versions. That in mind, I commit the support no-no and paste
the KB article here. Let us know how it goes and we'll see where to turn
next.
Good luck!
OL98: Cannot Locate Recurrence Information for this Appointment
[Q195748]
PSS ID Number: Q195748
Article last modified on 07-31-1999
WINDOWS:
======================================================================
------------------------------------------------------------------------
-------
The information in this article applies to:
- Microsoft Outlook 98
------------------------------------------------------------------------
-------
SYMPTOMS
========
When starting Microsoft Outlook 98, you may receive the following error
message:
The operation failed.
After you click OK, you may also receive the following:
There was a problem reading one or more of your reminders. Some
reminders may
not appear. Cannot locate recurrence information for this appointment.
The above errors may also occur while importing items from a Calendar
folder
located in a Personal Store (.pst) file.
CAUSE
=====
A recurring item in the Calendar folder may be damaged.
WORKAROUND
==========
To reset the recurrence pattern information and correct this behavior,
follow
these steps:
1. Click to select the Calendar folder.
2. On the View menu, point to Current View, and click Recurring
Appointments.
3. Open the damaged item. If you don't know which item it is, perform
the
remaining steps on each item.
4. On the Actions menu, click Recurrence.
5. In Appointment Recurrence, click OK. You may receive the following
message:
Any exceptions associated with this recurring appointment will be
lost. If any of the exceptions are meetings, the attendees
will not be notified. Is this OK?
NOTE: This means any changes you made to individual occurrences of
the item will be lost and the new recurrence pattern will be set.
Click OK if you receive this message.
6. Save and close the item.
Outlook should start without receiving these errors.
Additional query words: all day event export
======================================================================
Keywords : kberrmsg
Technology : kbOutlookSearch kbOutlook98Search kbZNotKeyword3
Version : WINDOWS:
Issue type : kbprb
========================================================================
=====
Copyright Microsoft Corporation 1999.
Greg Chapman
http://www.mousetrax.com
"Counting in binary is as easy as 01, 10, 11!
With thinking this clear, is coding really a good idea?"
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx
> [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Sieg, Shawn
> Sent: Wednesday, May 08, 2002 11:08 AM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] cannot locate recurrence errors
>
>
> I have a user that is using o2k on a w2k machine.
> When launching outlook they get the following error window:
> "Cannot locate the recurrence information for"
>
> does anyone know of a command line switch within outlook that
> can help me out on this? I know of a outlook /cleanreminders
> switch that has helped in the past.
>
> -shawn
>
>
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