What version of Outlook are you using? And tell us the EXACT steps you are using to create the rule...step by step...otherwise we can't help you determine where you are going astray But a word of caution...do you really want ALL mail with this word inside it to be DELETED? For example, if your rule WAS working, this very email would be deleted becuz that word appears in the bottom of this mail Personally, I think that is way too general of a rule....but that's just my opinion...not only would it delete any mail that had that word, but it would also delete any mail you get that tells you about a legitimate mail bounce...for example, what if you sent an important email to someone and their email address had changed and therefore your mail was undeliveeeered (misspelled that just in case you DID get your rule to work...LOL)...anyway, you would never know that this legitimate mail didn't make it to that person. I hate all the excess mail too, but I still open each and every one of them becuz some of them are telling me about mails I DID send and I want to know about those. Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Green Sent: Monday, September 29, 2003 1:21 PM To: Mso@Freelists. Org Subject: [mso] Rules in Outlook Hi everyone, Like a lot of others I'm getting a lot of emails at the moment telling me about undeliveeeeeered maqil that I hadn't sent. I'm trying to make a rule to delete these. The rule should permamently delete all emails with "undeliveeeeered" in the body. However it just doesn't work. I've even copied the word from an email and pasted it into the word list to try and make sure it's the same word. Does anyone know if I should be doing any more please? Regards Lisa Green ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************