For a few months, I have been keeping emails that are informative enough for me to use as reference. It has gotten way out of hand. To control this, I tried to make two filter rules. Now, I cannot move email, and the filters are not working. Would deleting the filters restore my ability to move email again? If not, what will? When I try to move email, the message "The messaging reference interface has returned an unknown error. If problem persists, restart Outlook." I have restarted Outlook. I have rebooted. All to no avail. I tried finding the rules so I could just delete them, as the problem started immediately after I made the two rules. None are listed in the Rules Wizard. Thinking it may fix the problem, I installed a competing email client. It could not access Outlook for importing email, giving me an error that said the filter rules were in conflict and could not be imported. Then, I deleted that email client. Now, how to fix Outlook? What should I do? Try System Restore? I just soon not lose some email if I can help it. Thank you. Robert ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************