[mso] Re: Office 2003 Launch in NYC - an OT grumble

  • From: James S <james2900s@xxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Tue, 28 Oct 2003 20:23:07 -0800 (PST)

I want to say, thank you to everyone for sharing all their feelings and 
thoughts.
I have enjoyed reading them.
It is interesting to hear how you feel about the different array of issues.
Again, thank you.
JIM
==========================
James LaBorde <jlaborde@xxxxxxxxx> wrote:
 
Greg,
I know that most of the major companies behave in this fashion. My problem
with the behavior is that although they initially improve their product, the
product that was better than theirs in the first place is killed. This
prevents the superior product from being a motivator to continue improving
theirs. (Symantec is probably the worst offender in this area.) M$ sees
only its bottom line. They think nothing of taking advantage of how
companies budget and Assets are handled. The mere fact that M$ comes out
with a new product is not a reason for companies to blow their budget on the
new product. They can't afford to and their competition for the most part
can't either. If M$ was smart they would plan their major upgrades to
coincide with the Accounting Life Cycle of software. I know that the
general Accounting Principles that we follow within our industry (and from
what I have learned from talking with others in many industries) provide for
a 36 month depreciation schedule for software. Most companies are reluctant
to replace software until that depreciation schedule is complete. At one
time M$ did this and did quite well. Look at the OS Schedule: Win 95, Win
98 and Office 97, 2000. Someone in charge of this area must have left the
company about '99 or so because that is when they stopped doing that. This
is not to say that they can't improve their product every year if they
choose to, but don't expect every company to rush out and purchase the
latest and greatest of your new product as soon as it comes out. 


<< snipped >>


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