[mso] I'm unable to download/send messages in Outlook 2003.
- From: Troy <troyw3412@xxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Thu, 1 Dec 2005 20:39:20 -0500
Good evening:
I believe I may have done the ultimate in making Outlook mad.
This started when I attempted to create another profile within Outlook to
keep messages/calendars, etc separate according to the task. (Basically, I
wanted one for me, and one for work purposes).
Upon logging int my original profile last night, I was able to download
messages only one time. After the download was complete, I could no longer
download messages. The send/receive button was visible, however, Outlook
was unresponsive when trying to complete this task. The only solution was
to close Outlook, re-open, and then allow it to download.
So, in my wisdom, I deleted the second profile (as there wasn't much
pertinent information that I actually needed). This did not cure the
problem.
I then decided to attempt a Detect and Repair from the help menu. This
seemed to operate smoothly... Except, now, when Outlook opens it attempts
to send/receive messages as I have configured it to do when the application
is opened, and every 60 minutes thereafter... The twist is that the
send/receive button completely disappears! The button is visible for a few
seconds until Outlook attempts this automatic send/receive, at which time it
vanishes.
I opened the message editor to attempt to send a new message. The "send"
button is no longer there...
Then, I un-installed the entire Office 2003 Professional package, and then
re-installed. This still has not cured the problem.
I did log into another Windows profile and attempted to send/receive from
Outlook, and the operation went perfectly...
Basically, I'm looking to see if anyone has any advice in how to cure this
in my current profile. I've moved everything from my Inbox into my personal
folders and have backed up the PST incase I torque things that much
further. I can export my contacts; however, I'm worried about losing my
message filters. They are quite complex and very extensive and I'm
certainly not looking forward to re-creating them.
If someone can PLEASE offer some type of advice in preserving this as I
delete the long-standing Outlook profile, I would forever be greatful!
Hopefully, there is something I can do in order to prevent this drastic
step... I'm open to all suggestions at this point.
Thanks again for looking this over and any advice that you can offer.
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