[mso] Hyperlinks Working Now
- From: "Renaud, Parker" <PRenaud@xxxxxxxxxxxxxxxxxx>
- To: "Microsoft Office Group (E-mail)" <mso@xxxxxxxxxxxxx>
- Date: Thu, 2 Jan 2003 11:02:12 -0500
Several weeks ago I asked for help with a hyperlink problem and received
several good suggestions, none of which worked. I do, however, appreciate
everyone's' input.
Since I could not get the hyperlinks working on the old PC, even after
uninstalling, erasing, and reinstalling Office 2000, I gave the intern a
newer PC that had Office 97 and the hyperlinks worked. I uninstalled Office
97, used the Office 97 Eraser, then let HER install Office 2000 since she is
"computer literate". Lo and behold, the hyperlinks would not work in Office
2000! (She also installed Office 2000 on the old PC.)
I then took her old PC, reformatted the hard drive, reinstalled Windows 98
and Office 2000 and now hyperlinks work fine.
On her newer PC I uninstalled Office 2000, ran the Office 2000 Eraser, used
RegClean, and re-installed Office 2000 - still no hyperlinks! So I
reformatted the hard drive, reinstalled Windows 98, reinstalled Office 2000,
and now hyperlinks work fine.
I have no idea what she did when she installed Office 2000, but I won't let
her near any of the other PCs here!
Parker Renaud
IT Manager
Colliers Keenan Inc.
803-401-4264
prenaud@xxxxxxxxxxxxxxxxxx
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