So, IS there an Internet Connection set up on that computer (since that's what the message is telling you to setup, did you try setting it up?) Is it an Internet mail the person is trying to send or an Intranet mail? If it's Internet, then that needs to be set up on that machine. If it's Intranet, using Exchange Server, then look at the properties for the mail setup on that machine and be sure it's setup correctly. What happens when she/he tries to send an email directly from Outlook to this same address....does it prompt to setup the Internet connection then too? Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Hough, John Sent: Monday, September 30, 2002 7:00 PM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Re: Emailing a word document not bringing up Outlook ok, in the internet options of his IE, MS OUtlook is set for the Email Program, and it's set to Never Dial a Connection on the COnnection tab (it's a laptop). Any suggestions? -----Original Message----- From: Hough, John [mailto:jhough@xxxxxxxxx] Sent: Monday, September 30, 2002 11:58 AM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Re: Emailing a word document not bringing up Outlook No, it does not say it is or is not the default client. I'll have to check on IE>Tools>Internet Options Exchange Server. -----Original Message----- From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, September 30, 2002 11:55 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Emailing a word document not bringing up Outlook What happens when this person just opens Outlook? Does it say it's not the default email client? I *think* there's a setting in OE that tells it NOT to be the default, but I'm not sure. Is Outlook set as the default in IE>Tools>Internet Options? Is this happening with internet mail or exchange server? Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Hough, John Sent: Monday, September 30, 2002 1:11 PM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Emailing a word document not bringing up Outlook Hello, A user in my office is having a problem I haven't seen before and was wondering if anyone could help... Using Office 2k2, he opens a document in Word, then clicks on "File->Send->Mail Recipient (As Attachment)" and it brings up the Internet Connection Wizard instead of a new email message in Outlook. Everyone else here it brings up Outlook. It's almost like it's trying to use Outlook Express... I checked the box to make Outlook the default email client but that didn't help. Any suggestions? Thanks. ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************