ok, in the internet options of his IE, MS OUtlook is set for the Email Program, and it's set to Never Dial a Connection on the COnnection tab (it's a laptop). Any suggestions? -----Original Message----- From: Hough, John [mailto:jhough@xxxxxxxxx] Sent: Monday, September 30, 2002 11:58 AM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Re: Emailing a word document not bringing up Outlook No, it does not say it is or is not the default client. I'll have to check on IE>Tools>Internet Options Exchange Server. -----Original Message----- From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, September 30, 2002 11:55 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Emailing a word document not bringing up Outlook What happens when this person just opens Outlook? Does it say it's not the default email client? I *think* there's a setting in OE that tells it NOT to be the default, but I'm not sure. Is Outlook set as the default in IE>Tools>Internet Options? Is this happening with internet mail or exchange server? Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Hough, John Sent: Monday, September 30, 2002 1:11 PM To: 'mso@xxxxxxxxxxxxx' Subject: [mso] Emailing a word document not bringing up Outlook Hello, A user in my office is having a problem I haven't seen before and was wondering if anyone could help... Using Office 2k2, he opens a document in Word, then clicks on "File->Send->Mail Recipient (As Attachment)" and it brings up the Internet Connection Wizard instead of a new email message in Outlook. Everyone else here it brings up Outlook. It's almost like it's trying to use Outlook Express... I checked the box to make Outlook the default email client but that didn't help. Any suggestions? Thanks. ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************