Running, Exchange 5.5 sp4 on a windows 2000 advanced server, sp3. I have one user who receives the following message, Failed to connect to the Microsoft Exchange Server, <servername>. When she try's to connect to OWA. The OWA server is on a different windows 2000 server. She was using it earlier today and now she can't . I've reset her password. Anyone, know why this would be happening? ===================== Use the below link for Archives, and to set your preferences. http://thethin.net/exchangelist.cfm