I just got the Milestone newsletter with a firmware upgrade attached. I have a couple questions. It mentions DAISY. I know mine does not have DAISY. I live in Canada, and we do have DAISY library titles here. How do I get the DAISY upgrade? Also, how do I determin what firmware version I do have? I think I read on a Google search to press the mode button and when I hear battery, immediately press the left arrow. I do that and I only hear my serial number. Jean