[macvoiceover] Re: Voiceover going silent
- From: Ian Edwards <ianedwards42@xxxxxxxxx>
- To: macvoiceover@xxxxxxxxxxxxx
- Date: Tue, 21 May 2013 09:15:39 -0600
A question for folks experiencing the problem of Voiceover goign silent and
needing 4 hits of the hot key to restore it, have you reported this to Apple?
When I spent many hours with support on it a couple of years ago, they had
nothing in their database similar. If they don't know about it, they wont' do
anything intentional to fix it. There might be an unintentional fix with an
update, but no work on it.
If you're having this problem, take a minut and let accessibility@xxxxxxxxx
know. Include your machine and operating system, and any information about what
was happening when the problem occurred. There might not be a common cause, but
that tells them a lot too.
Thanks,
Ian
On 2013-05-21, at 8:34 AM, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote:
> This happens to me also. And I'm using a MacBook Pro. I too have found that
> solving it is only done by pressing the command F5 key for times. Hopefully
> this will be fixed soon in another update.
>
> Nicole
> Sent From My iPhone
>
> On May 20, 2013, at 11:41 PM, David Chittenden <dchittenden@xxxxxxxxx> wrote:
>
>> Yes, it occasionally happens to me, but with no predictability.
>>
>> David Chittenden, MSc, MRCAA
>> Email: dchittenden@xxxxxxxxx
>> Mobile: +64 21 2288 288
>> Sent from my iPhone
>>
>> On 21/05/2013, at 12:39, Ian Edwards <ianedwards42@xxxxxxxxx> wrote:
>>
>>> This is a problem I've had before, and recently it's been happeing a lot. I
>>> know others have mentioned it on the list, seems as if it may be specific
>>> to the Macbook Air.
>>>
>>> When coming out of sleep mode, Voiceover goes silent. other audio functions
>>> like music play, so it isn't the general sound system. In the past I could
>>> replicate it by pulling my headphones out after the unit went to sleep, and
>>> when I woke it up again no sound.
>>>
>>> It isn't that Voiceover is muted, I've had sighted assistance confirm that,
>>> and that Voiceover is indeed on and controlling the computer.
>>>
>>> The only fix is to cycle Voiceover on and off with command F5, but you have
>>> to hit the command 4 times. It hadn't happened in months, leading me to
>>> think some update had mysteriouslly fixed it, but the last few days it has
>>> happened most times I've brought the unity out of sleep, always when the
>>> screen is open and the sleep time just kicks in.
>>>
>>> Any thoughts? Anyone else still having this problem?
>>>
>>> Ian
>>>
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>
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