[mac4theblind] Re: Trouble with itunes

  • From: Tracy Duffy <tracyduffy@xxxxxxxxx>
  • To: mac4theblind@xxxxxxxxxxxxx
  • Date: Sun, 21 Aug 2011 16:06:22 -0400

I tried that, but its too big to download directly to the phone, unless I can 
get on a wifi connection. I don't have the password to a wifi connection, so I 
went back to trying to get it to sync in itunes. I've tried mannual sync and 
automatic sync. Neither one is working. 

Blessed are the flexible, for they shall not get bent out of shape.
tracyduffy@xxxxxxxxx




On Aug 21, 2011, at 3:29 PM, John Panarese wrote:

> Hi Tracy,
>    Have you tried buying it using the phone itself in the App store.  I don't 
> know why it would not be syncing over.  You didn't check the manual sync 
> checkbox or anything like that in iTunes?
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> john@xxxxxxxxxxxxxxxxxx
> http://www.macfortheblind.com
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> MAC VOICEOVER TRAINING AND SUPPORT
> 
> On Aug 21, 2011, at 3:08 PM, Tracy Duffy wrote:
> 
>> I don't know what to do. I purchased Prizmo and cannot get it to load to my 
>> iphone from itunes. It shows up in the list of apps on itunes and in the 
>> list that is supposedly on the phone, but it's not there! I tried to call 
>> Apple to get some advice and got a big run around and was eventually told 
>> I'd have to pay $29 for assistance. I hung up before anyone answered that 
>> call. Is it possible to uninstall and reinstall itunes on my Mac? Would that 
>> help? Would I be able to get Prizmo then? Any thoughts or advice? 
>> 
>> Blessed are the flexible, for they shall not get bent out of shape.
>> tracyduffy@xxxxxxxxx
>> 
>> 
>> 
>> 
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