[mac4theblind] Re: Problems in the Mac app store
- From: John Panarese <john@xxxxxxxxxxxxxxxxxx>
- To: mac4theblind@xxxxxxxxxxxxx
- Date: Wed, 16 Mar 2011 14:08:45 -0400
OK, in theory, when you purchase an app, it first shows up in the Dock.
You will find it there and it should first show a download progress indicator
and then have an install option. It should, after the download, end up in your
applications folder.
From experience, the "buy" button should be unavailable after you buy an
app. You cana check your purchase history to see if it shows up there. I'm
not sure, if it is not seeming to download, why you can't select the purchase
option.
Take Care
John D. Panarese
Director
Mac for the Blind
john@xxxxxxxxxxxxxxxxxx
http://www.macfortheblind.com
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC VOICEOVER TRAINING AND SUPPORT
On Mar 15, 2011, at 11:46 AM, Frank Ventura wrote:
> Hi all, I am having a problem trying to use the App Store on my Mac.
> What I do is go into the Finder and from the Apple menu I select App
> Store. When it opens I search for a program with COMMAND F. In the HTML
> section it will say "Buy xxx". I press VO SPACE on that and I get a
> dialog asking me to enter my password and verify my billing info. I
> enter my password and VO RIGHT ARROW to the billing info button which is
> the default button. I then press VO SPACE to activate that button.
> Instead of continuing on it just dumps me back in the HTML content
> focused on the "Buy xxx" link. A similar thing happens when I try to
> download a free app. What am I doing wrong? Any help is greatly
> appreciated.
> Thanks
> Frank Ventura
>
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