[liblouis-liblouisxml] Re: Issue tracker and web site hosting

  • From: "John J. Boyer" <john.boyer@xxxxxxxxxxxxxxxxx>
  • To: liblouis-liblouisxml@xxxxxxxxxxxxx
  • Date: Tue, 8 Oct 2013 06:16:52 -0500

Ken,

You have good points. I think a combination of using an issue tracker 
and discussing problems on the list would be the best solution. We also 
have to be sp[ecific in commit messages about bug fixes.

John

On Tue, Oct 08, 2013 at 10:30:34AM +0000, Ken Perry wrote:
> Yes in fact I am one of the guilty party.  I went through the list for UEB 
> braille and actually tested each case. I found at least 10 major problems.  
> We have users complaining about problems like those g2 English problems I 
> have just recently posted.  That is 12 missing from that issue tracker.  You 
> might say those are not really code bugs but I am  afraid at least 3 of them 
> are something wrong with the translator.  John you asked what was wrong with 
> UEB when I wrote and said we should fix UEB as an important next step for 
> Liblouis.  That means you either did not read my email about 50 back or you 
> forgot about it, or you did not review all the emails.  This is because the 
> email system is not good.  You cannot be expected to remember every email nor 
> can you be expected to sort through emails that are developers chatting about 
> how to do something or svn pushes.   what we need is a tracking system that 
> has a few queues.  One queue can be a release feature que, one can be a known 
> code issue and we could have a number of braille table queues that could deal 
> with languages.  Then when for example I send an email and say we need to 
> complete UEB  you could go to the tracker and search for English braille 
> translation problems for UEB in the braille queue and instantly know what had 
> been reported.  As it stands now we throw emails to the list and hope someone 
> picks them up.  I personally try to pick some up for the English us braille 
> and the UEB braille when I have time but I don't have time to search through 
> hundreds of mails that in most cases are announcements for pushes.  It would 
> be easier if I went in and could look things up by types,, age of ticket, and 
> maybe what is needed for the release.  This way we could priorities  easier.  
> I hate tracking systems but over the last few years on some of the projects I 
> have worked on I am starting to see a real use for them.    
> Ken 
> 
> -----Original Message-----
> From: liblouis-liblouisxml-bounce@xxxxxxxxxxxxx 
> [mailto:liblouis-liblouisxml-bounce@xxxxxxxxxxxxx] On Behalf Of Michael 
> Whapples
> Sent: Tuesday, October 08, 2013 5:56 AM
> To: liblouis-liblouisxml@xxxxxxxxxxxxx
> Subject: [liblouis-liblouisxml] Re: Issue tracker and web site hosting
> 
> I would possibly dispute the number of bug reports. I am not disputing that 
> might be how many currently land in the issue tracker, but that is simply 
> because the use of the issue tracker is not being encouraged. If all the bug 
> reports, including those relating to a specific table, which have been 
> reported on the list were entered into the issue tracker then many more bug 
> reports would be observed.
> 
> As this originated in a conversation feeling that we need greater use of the 
> issue tracker then we should be counting bug reports which have only been 
> discussed on the list as well.
> 
> Michael Whapples
> On 08/10/2013 10:09, Christian Egli wrote:
> > Hi all
> >
> > I'm not so keen on off-list conversations, so CC the list.
> >
> > "John Gardner" <john.gardner@xxxxxxxxxxxx> writes:
> >
> >> Seems to me from list comments lately that our bug tracking 
> >> procedures need some improvement.
> > I'm not sure about that. We probably get one bug report every three 
> > months. And John has never used the bug tracker, so I think this whole 
> > argument is blown out of proportion. For the amount of bug reports and 
> > for our usage I think the Google code issue tracker is perfectly fine.
> > It is basically just an email gateway to the list and that is fine 
> > with me. I seriously doubt an elaborate bug tracker would be a good 
> > use of our time.
> >
> >> I agree with Keith that it isn't appropriate to copy the list on bug 
> >> reports.
> > Given the amount of bug reports we get I think it's perfectly fine.
> >
> >> let's try to reach a consensus on how to do it for both 
> >> BrailleBlaster and Liblouisxxx.
> > I don't know the situation for BrailleBlaster. It might be a different 
> > story there.
> >
> >> While we are at it, can we also reach a consensus on what to do with 
> >> the web site/download site, etc. I don't think we're gonna have to 
> >> contend with a huge demand for downloads, so mirror sites are not 
> >> really needed imho.
> > Let's not throw out the the baby with the bath water. All we need now 
> > is a way to host downloads. There is no need to change everything (at 
> > least not right now). It occured to me that we could just host the 
> > downloads in svn (just like we do it for the online docs, e.g.
> > http://liblouis.googlecode.com/svn/documentation/liblouis.html). That 
> > would provide a solution for the downloads without having to move off 
> > Google code.
> >
> >> As I've said, I'm happy for ViewPlus to continue to host the 
> >> BrailleBlaster.org and liblouis.org sites until/unless APH wants to 
> >> take over in order to offer more capabilities.
> > OK, thanks for the offer.
> >
> >> Excuse my ignorance, but could we not just use those sites but with 
> >> more complicated needs (bug tracker??) remaining on Google?
> > Yes we could. That's why I created the static web site (see 
> > http://liblouis.github.io/). But I think this is not so pressing.
> >
> > Thanks
> > Christian
> 
> For a description of the software, to download it and links to project pages 
> go to http://www.abilitiessoft.com

-- 
John J. Boyer; President, Chief Software Developer
Abilitiessoft, Inc.
http://www.abilitiessoft.com
Madison, Wisconsin USA
Developing software for people with disabilities

For a description of the software, to download it and links to
project pages go to http://www.abilitiessoft.com

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