Hello. Does your friend have jaws for Windows starting automatically? If this is the case and the headphones or USB headphones the USB connection is a different sound card and jaws for Windows will only use the last installed soundcard when starting automatically. To fix this problem if this is your problem you need to go into the jFW.ini file and set the particular sound card you want to use. If this is your problem you can find more information about this on the freedom scientific site. I hope this helps. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Shannon Hannah Sent: Thursday, August 14, 2008 12:01 PM To: JFW Subject: trouble hearing jaws I have a friend running either jaws 7 and 9. for no apparent reason she can only hear jaws through headphones. Playing a CD or music from her hard drive works fine through the speakers. She has re installed jaws and still no luck. We have checked everything we can think of. Any suggestions would be welcome. Shannon -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx