I purchased online from NBP about three days ago with no difficulty
whatsoever.
Bruce
-- Bruce Toews E-mail and MSN/Windows Messenger: DogRiver@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com
On Wed, 16 Nov 2005, Michael G. wrote:
Hi Rosemarie,
When you're moving around from field to field within the form, is Jaws reading the names of the fields correctly? You want to be sure that you're entering in appropriate information in the correct fields. Sometimes the HTML on the site can be kind of screwy and the fields are labled incorrectly. It's possible that the credit card information you're entering isn't going into the correct field. This might not be any fault of your own; it could just be a problem with the HTML like I mentioned. Instead of using the TAB key to move from field to field, try looking at everything with your virtual cursor first so that you can be certain that everything is labeled correctly. You also want to double check that you're using the correct format for the data you're entering. For example, when you're reading the page with your virtual cursor, look for small notes that are near to the fields that tell you what format you should enter your information in. Sometimes they'll say to not include dashesin credit card numbers, or perhaps they'll tell you to enter in an expiration date in a certain way. Nowadays, you'll often see forms that tell you to enter dates in mm/dd/yyyy format. I'm not familiar with this site you're referring to so I can't give you specific directions, but these are some things you'd want to look at. Another suggestion is you might want to seriously consider upgrading to a newer version of Jaws if it's within your financial means. Freedom Scientific has made many enhancements as far as web browsing goes. Until this Amazon.com fiasco came about, I've rarely come across a web site that wasn't accessible. Try downloading the demo of Jaws 7.0 and see if it allows you to access this web site any better.
Michael
----- Original Message ----- From: Rosemarie Chavarria To: jfw@xxxxxxxxxxxxx Sent: Wednesday, November 16, 2005 12:33 AM Subject: shopping online with National Braille Press
Hi, everyone. I'll post this question one more time. Has anybody ever shopped on line with National Braille Press? Right now I don't think I'll ever shop online again because I'm having so many bad experiences. First I had trouble with the Albertsons website, then Amazon, now it's National Braille Press.
The problem I'm having with different websites is when I go to fill out the checkout form, the computer gives me an error message saying that the information isn't right--and I know it is. Tonight I even tried to order the book I wanted for the third or fourth time and I still got that same error message! I don't know what to do anymore! I've had it! Please give me some helpfull suggestions! Rosemarie
