Matt, Try to reinstall the jaws software. I?ve had the same problem before and that fixed it. Roger -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Mathew Menard Sent: Friday, December 15, 2006 7:10 PM To: Jaws mailing list Jaws mailing list Subject: problem with jaws not speaking Hello list, I have a friend that's having a problem with their jaws not speaking when they start up their computer. She can't get jaws to speak at all. turning off jaws and then back on doesn't seem to help. She's even tried the memory dump feature on it, but it didn't seem to help. Any suggestions as to what she should do? Thanks in advance for your help. Mat.