RE: on screen keyboards that work with jaws?
- From: "Jim Grimsby JR." <jimgrims@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 1 Feb 2007 19:03:18 -0800
hi I can inable it but no use from the keybaord. my idea is to use a jaws
script where everything you can type is a link and you can just tab to it
and hit the space bar. that way you can use the computer with one fingur.
the lady in question is unable to use voice dictation. she is also on a
limited bugjet.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Harmon
Sent: Thursday, February 01, 2007 9:55 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: on screen keyboards that work with jaws?
Hi Jim,
What about the one included in windows accessibility?
Rick
=======
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----- Original Message -----
From: "Jim Grimsby JR." <jimgrims@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, February 01, 2007 12:48 PM
Subject: on screen keyboards that work with jaws?
Hi well I need an on screen keyboard that a person can use with jaws so she
can use jaws to point and click the keys. Is there such an animal? If not
I could use jaws scripts to create the animal but I thought I would ask
before doing the work my self.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of nicol
Sent: Thursday, February 01, 2007 8:03 AM
To: jfw@xxxxxxxxxxxxx
Subject: advanced help needed with the jaws dictionary manager
Importance: High
Hi all
I have a query with the jaws dictionary manager. Any help is highly
appreciated. Please read my post carefully as I have to explain a lot for
you to understand exactly what I need.
I know the basics of the jaws dictionary manager: how to add entries, how to
edit entries, how to delete entries.
For those of you that never used the dictionary manager: it's a utility with
which you can set JFW to pronounce a word differently than how it is written
on the screen. Sometimes, depending on the synthesizer you are using, jaws
pronounces the word wind as wined. So you can then use the dictionary
manager to set jaws to pronounce it as wind by typing it as wind.
The same as with names you want jaws to pronounce differently.
Ok/ so I know all the basics of the dictionary manager. I have read the jaws
help file covering the dictionary manager several times in its entirety but
it doesn't answer my question at all.
I will have to explain this a lot but basically my problem boils down to the
fact that I need to store thousands of entries in a dictionary file.
For those of you who doesn't know: when you add entries to the jaws
dictionary all entries is saved in a file with a .jdf extension.
Like scripts are saved in a .jss file, dictionary entries are stored in a
.jdf file. The problem with jaws is that it will only accept 1000 entries
in one file. I have a dictionary file with 1000 entries already and the file
is only 221 kb in size, so there should be another reason why jaws only
accept 1000 entries. Say for instance the file contained 1000 entries and it
was as big as my hard drive, in other words a file of 40 gigs, then I would
understand why it can only contain 1000 entries. But the fact that it can
only contain 1000 entries has nothing to do with how big the file is.
Well you can actually add endless entries but jaws will only process the
first 1000 entries. IN other words, it will only look at the first 1000
entries and pronounce the word on screen according to that entry. It will
ignore dictionary entry number 1001 in the list. If dictionary entry 1001
is the word wind, it will still say wined although you have added an entry
to say wind. This I know for sure because when I used jaws 5 at work, the
moment the dictionary file contains 1000 entries, jaws warned me if I
attempt to add another entry. It warned me that it will only process the
first 1000 entries. But with jaws 7 it doesn't warn me, but I have noticed
that if there is more than 1000 entries, jaws 7 will also only process the
first 1000 entries.
Can anyone first of all tell me: why can the dictionary only contain
1000 entries? What's the reason behind it?
Now here is why I need to add so many entries to one dictionary file.
I work in a call centre. An outbound call centre. My work is to phone
clients and do a customer satisfaction survey with them.
Here is how it works. I receive service requests created by inbound call
centre agents. I receive them in html form. All the service requests are
loaded into a pool which displays them as html documents. Let me explain
this further. People working in the inbound call centre receives calls.
They have to answer phone calls placed by clients. They have to write the
details of each call. Each bunch of details they capture during each call
is called a service request. The agent would with each call capture the date
of the call, the client's tax and/or ID number, his contact details and a
description what the query is about. I'm working in the call centre of South
Africa's tax organization , sars, South African revenue services. So I have
to phone taxpayers based on service requests created by agents.
We are still looking for someone that can script jaws to be compatible with
Seibel, the program used in the inbound call centre. So until we have found
help to script jaws to work with Siebel, our employer has given us this
survey job. It happens that many agents make typing mistakes in their
service requests. These mistakes make it sometimes difficult for me to
understand what the service request is about. And sometimes it just
unmotivates me to do my work.
It's plain irritating to hear the word assessment as asesszment or the word
process as proxxcess. And also I prefer jaws to pronounce a date as 1
November instead of 1/11/2006.
If I speak to a client and he refers to dates I have to check on my screen
if the same dates appear in the service request as the dates he is referring
to and if jaws pronounces the date as digits rather than words, I get
confused and I'm inclined to swop the digits in my mind and in return give
the client an incorrect date.
Whereas if I hear jaws pronounce the date as words I can immediately give
the client the correct date.
If the client tells me for example:
His tax return is submitted on 8 September
And on the service request it is written
The return has been submitted on 2006/09/08
Then I confuse it with 9 august instead of 8 September, and then I will give
the client the wrong information.
So this is the main 2 issues, typos and dates pronounced as digits.
So this is why I want to add more than 1000 entries to the dictionary so
that jaws will pronounce all dates as words and typos as correct words. Take
the word assessment. The agent wrote assessssmente.
So I then go ahead and add this word in the dictionary.
In the actual word field I write: assessmente.
Or rather, I copy the typo from the html document and in the replacement
field I write how I want jaws to pronounce the word, how it is suppose to be
written. I want to be motivated with each service request I read. It have to
be a perfect piece of request, and typos just unmotivates me.
Just To add entries to the dictionary continually won't interfere with the
target I have to reach but the moment I have to delete entries to add
others, then it affects my working speed.
Because now I have to arrow down thousands of times to get to an entry that
was used by jaws long ago and that takes time.
Then I tried something else:
The entries that I think will no longer be used frequently I mark in a
Microsoft word document. Say for instance I click the submit button on my
survey page and the word assessmente was in that service request, then I
will remove that word from the dictionary as the survey was submitted, that
word will not necessarily be used frequently because agents makes different
kinds of typos.
So what I did: each time I encountered a typo or date I copy it to a word
document. And before I submit that survey I check in my word document if
there is any words added to the dictionary in that service request that is
also in my Word document.
But since that was also very time consuming, I came to the ultimate idea.
There should be a way to switch between dictionary files. When I'm in any
application jaws will open the dictionary file associated with that
application and use its entries.
So what I did: if the current dictionary file contains 1000 entries, I went
to: explore my jaws settings under the programs menu.
Then I made an extra folder. I cut the current dictionary file, internet
explorer 5--6.jdf to that folder and then when I did this and I open the
dictionary manager from within internet explorer or windows explorer, since
it uses the same dictionary file, jaws finds no dictionary file so it
creates a new dictionary file with 5 entries which is there by default like
when you install jaws.
And if I have then added 1000 entries to the second dictionary file and I
want to use the first file's entries again I go into the enu folder through
the programs menu.
What I then do: I cut the current file which is called internet explorer
5-6.jdf. I cut it to that extra folder I created,
But since there is already a file called internet explorer 5-6.jdf in that
folder, I first rename this one to another name and then cut it.
So now I take the first one that was there and I copy it to the main enu
folder and rename it internet explorer 5-6.Its not necessary to type the
extention when renaming a file.
But this is also slightly time consuming.
I want to know is there a quick way so that I can switch between dictionary
files quickly? I've tried creating a script that will go into the programs
menu, into the enu folder and copy and rename the files accordingly so that
I use entries from another dictionary file or start adding entries to a
blank dictionary file but it didn't work. AS I said, having to hear dates
pronounced as digits and a lot of typos unmotivates me in my work.
So I desperately need help.
Please ask me more questions should his post confuse anyone.
Yours in looking for help.
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