Try a newer version of Jaws (11 or 12) since Word 2003 technically isn't compatible with Jaws 9. Hth, Kim Kimberly Starrett Product Development Product Support Service (Benefits Product Support) Insurance Product Division, Product Support Team 1 Philadelphia Regional Office and Insurance Center Tel: 215-842-2000 x4321 Email: kimberly.starrett@xxxxxx _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Hank & Patty Sent: Saturday, April 02, 2011 2:49 PM To: jaws list Subject: my ver of jaws 9 is very sluggish often in word 2003, please need help Hello, My version of Jaws which is Jaws 9 is quite often quite sluggish to respond when in word 2003. It seems to take forever to do simple word processing tasks in a document because of this very sluggish response performance problem of my Jaws 9 in word 2003, is quite frustrating, need help please on how I can hopefully majorly improve the response of Jaws when in word 2003. Have any of you out there had this same trouble with Jaws 9 in word 2003? Does anyone know if improvements have been made to Jaws 10 or Jaws 11 to make Jaws in those versions work with a much much quicker response time in Ms-word 2003 and eliminate the very sluggish response of Jaws in earlier versions in word 2003? I need to use word 2003 alot on a daily basis. Please , if anyone can make some suggestions on how I can hopefully eliminate this very sluggish response of Jaws in word 2003, and hopefully just the opposite, make the response of Jaws very quick in word 2003,in my daily word processing tasks, so it is not so frustrating and take forever to do different document editing, whether it is download a newer Jaws version or some other solution, I would be so thankful and would really appreciate the help to fix this problem. Much thanks in advance for any help with this. All the best, Hank W. Merchant