If I am understanding you whenever you hit the backspace you get jaws saying "blank". This might be the version of jaws, I don't remember if this happened with jaws 3.5. If there is a letter does it say the letter if you hit the left arrow? I couldn't get the full scope of the problem with your post so if there is more please send it along. Judith ----- Original Message ----- From: Armando To: jfw@xxxxxxxxxxxxx Sent: Sunday, September 04, 2005 6:52 PM Subject: microsoft word and jaws Hello Members, I just installed ms office 2003 and am experiencing problems wiht jaws. I use jfw 4.51 and everytime I use the backspace, I hear Blank, as well as when I'm trying to read the text. Is there a cure to this? Help, I need to do homework for school! Armando