Messagedid you get any help with this because I am having some similar problems I don't think jaws is seeing everything it should. ----- Original Message ----- From: Andy B To: 'Jfw List' Sent: Wednesday, September 26, 2007 10:09 PM Subject: jaws, media player 11 and urge giving total crashes and a bad experience (unusable totally?) Hi... I am using jaws 8, media player 11 and urge. I seem to be having some problem to start with where when I start media player, It freezes and jaws reads the window wrong. For example, after it starts, I press control+e to get to the search box. I then tab to the library treeview so I can get to the urge section. When first landing on the treeview, Jaws says "library closed. 2 of 3" Nothing wrong with that. When I hit down arrow to get to urge, Jaws says nothing at all. Instead, I get a "donk" sound like it's at the end of a file or something. When I read current line, it says "library closed. 3 of 3". This should really say "urge closed. 3 of 3". At this point I figure either jaws froze/died on me or media player crashed. I alt f4 on media player and it doesn't do anything except sit there. I could do this (alt f4) 4 or so times and it would still do nothing. I try starting media player again. It claims it started, but when I read current line, it says "my documents closed". Insert t at this point gives me the expected "windows media player". After I alt f4 on it a few more times it goes away, but now I can't restart it at all (it takes a computer restart to get it to run again). And this is the first of my worries. Anybody know what I'm doing wrong here? The next one deals with urge itself. I try to select more than 1 track by doing the following: 1. go to urge section of the treeview and hit right arrow. 2. press control 7 to get to the artist view. 3. press control e for the search box and type an artist name (i typed david crowder) and hit enter. 4. in the primary listview, hit enter on the name of the artist. 5. arrow down to the song to add to the buy list and then repeat steps 1-5 for another artist. When I get done doing this, I hit shift f10 and hit enter on buy. I now get a box that says I will buy 1 track (not 2?). Does anybody know how to fix this? The other problem I have is when going through the different sections of the urge library like artist/album, I keep getting these webpages? that pop up all the time. All they have in them is a button that says "open parent document button". Anybody know how to get rid of those? Don't mean to sound so negative, but I have been fighting with this for 2 days trying to figure out if the upgrade really messed up something or not. It would be a pretty cool player if I can get my problems fixed. tnx for the help...