Re: jaws crash with outlook express:
- From: "Steve Britt" <swimmer953@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 28 Dec 2004 19:24:28 -0600
Dave, try doing a repair on Internet Explorer, and then go into OE and
compact all the folders. See if this helps.
----- Original Message -----
From: "david poehlman" <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx>
To: "jfw users email list" <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, December 28, 2004 9:34 AM
Subject: jaws crash with outlook express:
> Hi all,
>
> A while back, a computer I've been working with that is running
> windows.98 began having a problem where jaws would crash while in outlook
> express. We took out all the jaws versions and cleaned the computer and
> reinstalled jaws 5.1 and that seemed to work for a while and it began
> crashing again and got to the point where just opening oe would cause jaws
> to crash. Oe works fine without jaws or with jaws loaded after the
computer
> starts even with jaws 6.0. We've run scandisk and ad-aware and defrag a
lot
> and uninstalled and reinstalled jaws at least once before putting 6 in and
> we still cannot get this problem to go away. If anyone has run into this
> issue and solved it, please let us know how it was solved? it was
suggested
> by fs that we uninstall and reinstall outlook express, but since oe runs
> fine without jaws, I don't want to take this step unless I find out that
> this is indeed the cure for the problem.
>
> Thanks!
>
> Johnnie Apple Seed
>
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