It is possible to tab and shift-tab, not alt-tab, into the address book. For example, a single shift-tab from the folders list does it. Alt-tab takes you into another application. ----- Original Message ----- From: Yardbird Hi Donna, don't you mean alt -space bar_ x, not the control key? Also, what you can maximize with this command isn't "the Inbox," or the entire Outlook Express interface on your screen, but just one thing-- an open Outlook Express message. When you come upon the listing of a message in your Inbox list view, and click it open, it generally opens in a smallish window that leaves a lot of other screen elements of the Outlook Express interface showing around it. When you maximize that open message, it expands to fill all the space in the display except for the Outlook Express menu line at the top of the screen, and the status line at the bottom. This helps to allow Jaws to read the message accurately, and for you to perform editing and writing functions accurately in a reply. But in any case, the Address book shouldn't just pop up out of nowhere. It's not always sitting there as part of the Outlook Express interface. To make it appear, you have to call it up either from the OE menu or with the hotkey command Control shift B. So, what this sounds like is that maybe the Address Book is popping up on its own, mysteriously, and grabbing Jaws's focus. Now, here's something I wouldn't have thought of: Maybe this person launches the Address Book and, after doing so, never closes it by pressing Escape, but just cycles back into the main Outlook Express screen (not just the Inbox, but any feature of Outlook Express) using Alt Tab? And somehow the Address Book reappears by some accident, now and then? I don't know, that's still mysterious to me. Anyway, hope it was of some help to explain the window maximizing thing.