HI all I have a huge battle with the manager and I t people at my work. I told them what darryl told me, that jaws can work with siebel in standard interactivity mode. My manager informed me that the I t people have tested jaws with siebel and its not compatible. When we were employed 2 and a half years ago a blind person who is very good in programming was asked to make jaws compatible with siebel. He was our facilitator at college before we were employed. He was only given a 40 minute demo of siebel. With that he really couldn't do much. They told him that they are afraid he will get access to confidential information if he have full access to siebel. But he told them that he can't make jaws compatible with siebel with such limited access. He told them: If you are serious about it, let me know and with that he left them. At this stage we are doing customer satisfaction surveyhs in the call center. We are employed at south African revenue services. WE are given a poor system to do the surveys with. WE are 5 visually impaired employees. We are treated like rabbits, given sugar coated carrots, lots of sweet empty promises. Our job description says that we are inbound call center agents. WE had a meeting with the general manager of sars who is above the call center manager. he made another promise to us. Soon we are going to have a meeting with the technical people who tested jaws and siebel and if I don't have more information they will overwhelm us with their argument that they have tested jaws and siebel. Its people who know absolutely nothing about jaws, but if we tell this to our manager she gets crosss with us.When I told her that we can use jaws with siebel in standard interactivity, she said: but what if the rest of the call centre gets affected BY this? What if it affects their performance if siebel is changed to standard interactivity? So could darryl or anyone please give me more info about standard interactivity mode so that I can pass it on to the technical people at my workplace. Guys, its not my intention to discuss poor employment for blind people on this list. I just need more information about jaws and siebel in standard interactivity. Hopefully if I pass more info on to the people they will hopefully understand that the wrong people were appointed to test jaws and siebel. -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx