Okay. I'm laughing. Sometimes, it seems as if every time I turn around, there's some new Jaws function or menu item that's been given a misleading name and isn't accompanied by any reassuring instructions. They couldn't have thought of an overall name for this so that the end user wouldn't even have to think "Gosh, you mean, I'm gonna wind up activating something? Activating what? That's not what I wanted to do! Darn." Sigh. So, thanks. ----- Original Message ----- From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, March 07, 2007 6:15 AM Subject: Re: UpdateTookSMA Yes, just click on Activate and go through the whole procedure... strange as that is! Cher >>> "Yardbird" <yardbird@xxxxxxxxxxxxxx> 03/06/07 12:28 PM >>> Hi, Just yesterday, I went to the activate area of FS/Jaws Headquarters on the Web, followed the procedure for checking on my SMA status, and was satisfied to find that I'm listed as being authorized for Jaws 8, which I'm currently running, plus to upgrades. But,needless to say, my About Jaws window in the Jaws Help menu is out of synch with this, and says that I have 0 upgrades remaining. Now, please note, I know the information online is correct. I'm not worried about the disparity. But just on principle, I'd like to make the info in About Jaws square with reality. Of course, if you have to do this yourself every time, I don't see the utility of having the info there in the first place. Lot of help that is. In any case, I went to the Help menu as suggested below, and clicked on the Update function. Well, I'm sure this is just another bit of clumsy instructional writing on FS's part, but the only option there is called Activate. Now, of course, I'm not trying to activate anything. If I didn't suspect these, I'd in fact be afraid that proceeding with this would unnecessarily activate my current copy of Jaws all over again, relieving me of an ILM key to no purpose at all. Can someone reassure me that it's in fact related to the similar confusion I had online when, just to check my upgrade status, I had to go through a step or two of what at first also looked as if I were about to reinstall Jaws? I mean reactivate it? Whatever? Is it safe? You click on this Activate button and it takes you through some steps that simply update your About Jaws information, not anything else? Thanks. From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, March 06, 2007 8:46 AM Subject: RE: UpdateTookSMA You're absolutely right- amazing! Thanks. Even though folks correctly said not to be concerned, it's pretty neat that you knew how to make the count look correct again. Cher >>> "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx> 03/06/07 9:16 AM >>> Go to Help, and choose update authorization. This will restore your count. Ted -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Cher Bosch Sent: Monday, March 05, 2007 10:24 AM To: jfw@xxxxxxxxxxxxx Subject: UpdateTookSMA OK folks. The free update took an SMA on my computers also. What is the best/most appropriate way to contact FS re this? Thanks. Cher -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.7/712 - Release Date: 3/6/2007 3:42 PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.7/712 - Release Date: 3/6/2007 3:42 PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx