RE: Update Re: Outlook 2003 and JAWS 10.
- From: "Rose Combs" <rosecombs@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 6 Nov 2008 16:28:00 -0700
I used Jaws 9 and Outlook 2003 with no problems like that, it was after I
installed the beta of 10 that Outlook 2003 started doing that, and it does
not happen in Vista under 2007. I can no longer check it out in 2003 or XP
as that computer is no longer in operation, it finally gave up on me
completely after four years of loads of problems.
However, In 2007 when I open a message to read it I get a wintrapping
message that I never used to see, thought it could be related to the Focus
display but I don't know that for sure. I kept hoping through the beta
cycle it would get resolved.
Rose Combs
rosecombs@xxxxxxxxx
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of James Homuth
Sent: Wednesday, November 05, 2008 11:12 AM
To: jfw@xxxxxxxxxxxxx
Subject: Update Re: Outlook 2003 and JAWS 10.
Yesterday I made mention to the list that I was having a problem with JFW 10
incorrectly announcing unread messages in Outlook 2003 folders when there in
fact were none, or no messages at all. In a conversation with Freedom
Scientific this morning in response to the problem in question, we were able
to varify the problem does not in fact occur with my version of JAWS 9.0. As
the technical support department was unable to reproduce the problem, but
saw from their end that the problem was produceable on my machine, they'll
more than likely be referring this to their testing department.
Since the technical support person was apparently unaware of the problem
occuring in certain people's instalations of JAWS 9, I'd encourage anyone
with that problem to report it to them as well. Recommended means of doing
so would be by telephone, as they can then gain feedback confirmation from
the instalation itself to varify the problem is happening, and likely not
being caused by the version of Outlook installed on the computer.
For the record, in JAWS 10, the technical support individual I spoke with at
the end of the call could reproduce a similar problem on her machine, and
believes the cause to be the same. I'll try and update the situation as I
find out more.
James,
List Admin
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