Do you have your voices set to announce all punctuation? If yes, the voice should change pitch in quotations. Judith ----- Original Message ----- From: Jerry Neufeld To: jfw@xxxxxxxxxxxxx Sent: Monday, April 28, 2008 6:46 AM Subject: The quotation voice As of Jaws 8, I have been unable to invoke the quotation voice, even though it has been correctly designated in voice aliases. Does anyone know if the problem still persists in the very latest build of Jaws 9? Thank you. Jerry