hmmm, ok, as far as I know at this time, that can only be caused by a flaw developing in the program. what I would do is either 1 insert the disk for the version your running, or 2. download the executable installation for the version your running if not a newer one and then run the file like your setting up for the first time. you should get a screen with choices, repair being one of them, start a repair and watch for the screen where it asks you if you wish to delete your user settings, say no, and try that to see if that fixes things a note: I said say no to the deletion of the user files and settings, but it may be that they do need to be replaced, if so I apologize for taking you the long way through this, but I was trying not to make you have to go through the setting up of your jaws from scratch like you just installed for the first time. HTH, elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: Godwin Adoyi To: jfw@xxxxxxxxxxxxx Sent: Sunday, January 09, 2011 3:06 PM Subject: RE: Problem with Jaws reading keys Hello Elf, Sorry, I'm been away from my pc. This happens in all programs, be it word or outlook. Whenever I want to edit or proof reading, control plus right arrow does not read anything but control plus left arrow works fine. Thanks Peace of the Lord be with you! Godwin Adoyi e-mail: gadoyi2@xxxxxxxxx Skype: gadoyi From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of The Elf Sent: 08 January 2011 07:06 To: jfw@xxxxxxxxxxxxx Subject: Re: Problem with Jaws reading keys can you give examples and situations where it is not working, what application, what are you trying to highlight etc. elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: Godwin Adoyi To: jfw@xxxxxxxxxxxxx ; jaws-uk@xxxxxxxxxxxxx Sent: Thursday, January 06, 2011 10:46 AM Subject: Problem with Jaws reading keys Happy new year to you all! I'm using Dell studio, win 7 and Jaws 12. Jaws reading keys: control plus right arrow sometimes works and some other times it doesn't. What might be the cause? Can anyone help? Thanks, Godwin Adoyi Cell phone: +233244311697 Skype: gadoyi