Problem Reading Print Dialog in Internet Explorer with JFW 6.1
- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 20 Dec 2007 15:30:09 -0600
Hello All:
I've got a client that is having an interesting problem. He's running
Internet Explorer Version 6.0 and JAWS 6.1. What will happen is that he
goes to the internet. If he wants to print what is on a web page and
presses ctrl-P to do it, JAWS will say "Print dialog general page,"
followed by the printer that is the default printer. So far, so good.
If he presses tab to go to the print button, he hears "options page,"
followed by "print all link documents check box not checked." It's like
he presses ctrl-tab, but he has just pressed the tab key. It's almost
like his sticky keys or something is turned on, but this only happens in
Internet Explorer. We've tried maximizing the window, changing various
settings in the advanced page under internet options, and bumping up the
screen resolution to see if JAWS reads things better. Nothing has
helped.
Again, it's like the control sticks in the down position, but it only
happens in Internet Explorer. Anyone have any ideas? We haven't tried
simply pressing control key again, but even if that works, why would the
control appear to stick like it does?
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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