Re: PROBLEM WITH JAWS ON LAPTOP
- From: "Richard sherman" <squirman@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 8 Feb 2008 15:24:01 -0800
Hi,
I don't think that calling FS from South Africa would be an efficient way to do
this. I would recommend that you just write them at
softwaresupport@xxxxxxxxxxxxxxxxxxxxx
it will take longer to get an answer but is a cheaper way to go about it.
Rich
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----- Original Message -----
From: Jack Chen
Sent: Friday, February 08, 2008 9:14 AM
Good afternoon
I am not an expert, but I believe the problem has something to do with the
video settings. If you haven't tried it already, I would call customer
service. The number in the U.S. is 727.803.8600.
jack
----- Original Message -----
From: "Morne Van der Merwe" <mvdm13@xxxxxxxxx>
Sent: Friday, February 08, 2008 11:07 AM
> Hallo,
>
> My name is Morné and I am from South Africa. I'm a new member to the
> list.
>
> I urgently need your help. I'm a university student and I'm using a
> laptop to take notes in the class. I use a Dell Laptop and Jaws 8.
> If I open a document in Word, I cannot use my up and down arrows in
> the text. Jaws then tells me the word blank. I can only use co ntrol
> left and control right arrows. I cannot use my up and down arrows to
> read text. The same in Outlook. Jaws does not want to read my list
> of messages in my inbox. I just hear the word blank all the time. Can
> someboddy please help me? Kind regards, Morné
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