Re: Outlook express behaving strangely since SP2 install!

  • From: "Lynn Williams" <m.l.williams@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 8 Oct 2004 11:36:09 -0400

It didn't work with mine.  I have 2 different accounts that I use.  When I 
switch from one and go to   the other, that is usually when Jaws quits 
reading the body of the message.  I have to close O.E. then re-open it and 
at that point, it starts behaving again.  I've given up trying to fix it 
since I installed the scripts they suggest and plain text is not checked in 
my options.

I'm wondering now if I should just uninstall the SP2 and if so, would that 
fix these issues?
Lynn W.----- Original Message ----- 
From: "Garnett Parsons" <garnetp@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, October 08, 2004 10:40 AM
Subject: Re: Outlook express behaving strangely since SP2 install!


> Do these scripts also work with windows x p home version.  I notice that 
> you
> mentioned windows x p pro.
>
> Thank You
>
> Garnett Parsons
>
> ----- Original Message ----- 
> From: "david the wild-thing" <d.h.whitehead@xxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, October 08, 2004 10:26 AM
> Subject: Re: Outlook express behaving strangely since SP2 install!
>
>
>> http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=744
>>
>>
>> Details of Selected Bulletin
>>
>> Bulletin Type: FAQ Number: 18895
>>
>> Date Posted: 07/27/2004
>>
>> Product Name: JAWS for Windows
>>
>> Version: 5.0 plus
>>
>> Category: Outlook Express
>>
>> Question:
>>
>> Why doesn't JAWS read the body of an Outlook Express message 
>> automatically
>> in Window XP with Service Pack 2?
>>
>> Answer:
>>
>> This is a focus issue with Microsoft Outlook Express that occurs with or
>> without JAWS running and is specific to Windows XP Pro with Service Pack
> 2.
>> When
>> Outlook Express is set to display all e-mail messages in plain text, the
>> focus moves to the subject line instead of the body when you open a
> message.
>> JAWS
>> reads the subject, but cannot read the message body because that area 
>> does
>> not have the focus.
>>
>> For your convenience, script files are now available which will resolve
> the
>> issue with JAWS 5.10. You can replace the fixed script set in your
>> c:\JAWS510\Settings\enu
>> folder as follows:
>>
>> 1. Download the modified script set:
>>
> ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/5.10FixOE6.zip
>>
>> 2. Unzip the files. The file set should include:
>>
>> - msoe.jsh
>> - msoe.jsm
>> - Outlook Express 5-6.jkm
>> - Outlook Express 5-6.jsb
>> - Outlook Express 5-6.jss
>> - Outlook Express 5-6.jcf
>> - Outlook Express 5-6.jsd
>>
>> 3. Copy and paste these files into the JAWS510\Settings\ENU folder. This
>> overwrites the existing files.
>>
>> Note that this script set also fixes the problem described in the
> following
>> article:
>> JAWS speaks the message title in Outlook Express twice
>>
>> This can stil also be handled by changing the Read All Messages in Plain
>> Text option, though this might not be an otpion for those who must use
> plain
>> text.
>>
>> 1. Start Outlook Express 6.0 or later.
>> 2. From the Tools menu, choose Options.
>> 3. Hold CTRL and press TAB until you move to the Read page.
>> 4. Clear the Read All Messages In Plain Text check box.
>> Alternatively, if you want to keep the plain text setting, press the TAB
> key
>> after opening an e-mail message. Then, manually carry out the Say All
>> command
>> by pressing INSERT+DOWN ARROW.
>>
>>
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